Week 9 - Sport Marketing Flashcards

1
Q

History of marketing

A
  1. Economic exchange of goods and services
  2. Exchange theory
  3. Relationship marketing
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2
Q

Marketing — Two primary schools of thought

A

A. Marketing management
B. Consumer behavior

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3
Q

What is marketing?

A

The activity, set of institutions and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large

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4
Q

What is sport marketing?

A

Activities that provide organization with access to properties where people have unbridled passion for their team, their sport, their favourite equipment, their favourite ball cap

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5
Q

Marketing OF sport

A
  • Marketing sport products and services directly to spot consumers
  • participants or spectators
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6
Q

Marketing THROUGH sport

A
  • marketing other consumer products/services through sport promotion
  • some companies use sports as a communication tool (using sports to communicate)
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7
Q

7 steps in a marketing plan

A
  1. Understand the marketing environment
  2. Understand consumers needs
  3. Segmentation
  4. Targeting
  5. Positioning
  6. Marketing mix
  7. Implement & evaluate
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8
Q

Step 1: market environment

A
  • understand the current situation
  • forecast that future market climate
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9
Q

Step 1: market environment - Why the marketing plan is being created?

A
  • mission
  • examine the organizations core values
  • clearly defined, measurable goals and objectives
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10
Q

Step 2: consumers needs - what is being offered to consumers

A
  • tangible or intangible elements
  • game or event itself
  • core product — product extensions
  • core service — ancillary services

Are the offerings meeting needs?
- market research

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11
Q

Step 3: segment consumers — market research & segmentation

A
  • demographic segmentation
  • psychographic seg
  • geographic seg
  • behavioural seg

Clusters according to selected characteristics

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12
Q

Step 4: target consumers — market research & segmentation

A
  • demographic segmentation
  • psychographic seg
  • geographic seg
  • behavioural seg

Clusters according to selected characteristics

Targets consumers with similar wants, needs and interests

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13
Q

Step 5: position

A

Competitive advantage —> value proposition
- what will you offer that no one else does (cost leadership, differentiation, focus)

  • branding — name, design, image, personality
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14
Q

Step 6: marketing mix (4P)

A

Product — the good or service that is offered
Place — where the exchange takes place
Price — the value of the exchange
Promotion — communication with the consumer

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15
Q

What is product?

A

A good, service, or any combination of the two that is designed to provide benefits to a sports spectator, participant, or sponsor

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16
Q

What is a place?

A

The ability to purchase and/or receive the product at a convenient and accessible location

17
Q

What is a price?

A

What a consumer gives up in exchange for using or owning it
- monetary
- time
- opportunity

18
Q

How to set the right price?

A
  1. Set the price goal
  2. Determine price sensitivity
  3. Break even analysis
  4. Assess price variables
  5. Set pricing tactics — competition, cost and customer value based
  6. Set price point
19
Q

What is promotion?

A

Communication that will reach the target market

20
Q

What are components of promotional mix

A

Advertising — paid and control by the organization
Personal selling — a person that tries to sell on or many things (tickets)
Sales promotion — discount to stimulate sales
Sponsorship — partnership between two entities
Publicity — awarded indirectly to the organization
Public relations — interactions with the public

21
Q

Step 7: implement & evaluate

A

Implement — the plan from the previous stage
Evaluate — monitor performance based on pre-determined criteria and KPIs