Week 7 - Ch. 10 & 11 Flashcards
Conformity Orientation
the degree to which a family enforces a uniformity of attitudes, values, and beliefs.
Conversation orientation
the degree of openness a family has in discussing a range of topics
family communication pattern
a mode of family interaction that involves a blending of conversation and conformity orientations. these include consensual, pluralistic, protective, and laissez-faire patterns.
friends with benefits
a popular term for nonromantic heterosexual friendships that include sexual activity.
intimacy
a state of closeness arising from physical, intellectual, or emotional contact or sometimes from shared activities.
love languages
modes of communicating affection in romantic relationships. these include words of affirmation, quality time, gifts, acts of service, and physical touch.
relational commitment
a promise-sometimes implied and sometimes explicit-to remain in a relationship and to make that relationship successful.
relational turning point
transformative event that alters a relationship in a fundamental way.
role
a set of expectations about how to communicate.
triangular theory of love
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aggressiveness
verbal attacks that demean another’s self-concept and inflict psychological pain.
ambiguous response
a disconfirming response with more than one meaning, leaving the other party unsure of the responder’s position.
argumentativeness
presenting and defending positions on issues while attacking positions taken by others.
assertive message format
a direct expression of the sender’s needs and thoughts delivered in a way that does not attack the receiver’s dignity. a complete assertive message describes behavior, interpretation, feeling, consequence, and intention.
certainty
an attitude behind messages that dogmatically implies that the speaker’s position is correct and that the other person’s ideas are not worth considering. likely to generate a defensive response.
communication climate
the emotional tone of a relationship between two or more individuals.
complaining
a disagreeing message that directly or indirectly communicates dissatisfaction with another person
confirming communication
a message that expresses caring or respect for another person
consequence statement
an explanation of the results that follow from either the behavior of the person to whom the message is addressed or the speaker’s interpretation of the addressee’s behavior. consequence statements can describe what happens to the speaker, the addressee, or others.
controlling communication
messages in which the sender tries to impose some sort of outcome on the receiver, usually resulting in a defensive reaction.
de-escalatory conflict spiral
a communication pattern in which the parties slowly lessen their dependence on one another, withdraw and become less invested in the relationship.
defensiveness
the attempt to protect a presenting image that a person believes in being attacked.
description
Gibb’s term for language that describes a complaint in behavioral terms rather than being judgmental, thereby creating a supportive communication climate.
disagreeing messages
messages that communicate to the other person, “you are wrong” includes aggressiveness, complaining, and argumentativeness.
disconfirming communication
a message that expresses a lack of caring or respect for another person.
empathy
the ability to project oneself into another person’s point of view so as to experience the other’s thoughts and feelings
equality
a type of supportive communication described by Gibb that suggests that the sender regards the receiver as worthy of respect
escalatory conflict spiral
a communication pattern in which one attack leads to another until the initial skirmish escalates into a full-fledged battle.
evaluation
Gibb’s term for judgmental assessments of another person’s behavior, thereby increasing the odds of creating a defensive communication climate.
face-threatening act
behavior by another that is perceived as attacking an individual’s presenting image, or face.
feeling statement
an expression of the sender’s emotions that results from interpretation of sense data.
Gibb Catergories
six sets of contrasting styles of verbal and nonverbal behavior. each set describes a communication style that is likely to arouse defensiveness and a contrasting style that is likely to prevent or reduce it. Developed by Jack Gibb.
impersonal response
a disconfirming response that is superficial or trite.
impervious response
a disconfirming response that ignores another person’s attempt to communicate.
incongruous response
a disconfirming response in which two messages, one of which is usually nonverbal, contradict each other.
intention statement
a description of where the speaker stands on an issue, what he or she wants, and how he or she plans to act in the future
interpretation statement
a statement that describes the speaker’s interpretation of the meaning of another person’s behavior.
interrupting response
a disconfirming response in which one communicator interrupts another
irrelevant response
a disconfirming response in which one communicator’s comments bear no relationship to the previous speaker’s ideas
neutrality
a defense-arousing behavior described by Gibb in which the sender expresses indifference toward a receiver.
problem orientation
a supportive style of communication described by Gibb in which the communicators focus on working together to solve their problems instead of trying to impose their on solutions on one another.
provisionalism
a supportive style of communication described by Gibb in which the sender expresses a willingness to consider the other person’s position.
spiral
a reciprocal communication pattern in which each person’s message reinforces the other’s.
spontaneity
a supportive communication behavior described by Gibb in which the sender expresses a message without any attempt to manipulate the receiver.
strategy
a defense-arousing style of communication described by Gibb in which the sender tries to manipulate or deceive the receiver.
superiority
a defense-arousing style of communication described by Gibb in which the sender states or implies that the receiver is not worthy of respect.
tangential response
