Week 6: Groups and Teams

Question 1

Team?

Answer 1

small group of ppl with complementary skills committed to common purpose, performance goals and approach – mutually accountable

Question 2

Working group?

Answer 2

two or more freely acting individuals who share collective norms, goals and have common identity

Question 3

Factors of team?

Answer 3

Collectively accountable
Plan together, collaborate, collectively decide on future actions
Focus on team goals and outcomes
Work together on collective tasks

Question 4

factors of working group?

Answer 4

Individually accountable
Share info and diff perspectives
Focus on individual goals and outcomes
Individual tasks sometimes done in connected with others

Question 5

no. of ppl in small teams

Answer 5

2-9

Question 6

no of ppl in large teams

Answer 6

10-16

Question 7

groupthink?

Answer 7

cohesive group’s blind unwillingness to consider alternatives

Question 8

group cohesiveness?

Answer 8

is degree to which members are motivated to remain in group and share group’s goals – perform better

Question 9

what are the 5 stages of group and team development?

Answer 9

forming
storming
norming
performing
adjourning

Question 10

what are the conflicts?

Answer 10

Personality conflict
Intergroup conflict
Multicultural conflicts

Question 11

how to handle conflicts? 5 conflict handling styles

Answer 11

Avoiding, accommodating, forcing, compromising, collaborating

Question 12

3 dimensions of team learning?

Answer 12

dialogue and discussion, collective intelligence, innovative and coordinated action, team work