Week 2: Managing in a changing global environment

Question 1

Who are the external stakeholders?

Answer 1

General environment (economic, tech, sociocultural, demographic, international)

Task environment (customers, competitors, suppliers, distributors, allies, lenders, govern, media)

Question 2

How stakeholder affect environment orgs operate in ?

Answer 2

o Economic Forces – general economic conditions and trends such as unemployment, inflation etc, may affect an organisation’s performance
o Technological forces – new developments in methods of transforming resources into goods and services
o Sociocultural forces – influences and trends originating in a country/society/culture’s human relationships and values that may affect an org.
o Demographic forces – influences org arising from changes in characteristics of a population, such as age, gender, ethnicity
o Political-legal forces – changes way politics shape laws and laws that shape opportunities for and threats to an org
o International forces – changes in economic, political, legal and technological global system that may affect org.

Question 3

most impactful developments of globalisation?

Answer 3

globalisation - trend towards more interdependent system
Collapse of time and distance
E-Commerce - buying and selling through computer networks
digitisation
Mintzberg: internet enhance network but weaken community

Question 4

Explain how digital globalisation affects the characteristics of managing

Answer 4

o Affects pace and continuity – internet increases pace, pressure and interruptions of managing
o Affects orientation to action – email, technically removed from action enhances the action orientation of managing
o Affects oral nature of managing – while written comm increases, verbal decreases, there is danger that communication can be more frenetic and superficial
o Affects lateral nature of job – easiness of extending external network at expense of maintaining the internal ones

Question 5

Ethnocentric managers

Answer 5

‘we know best’

Question 6

Polycentric managers

Answer 6

‘they know best’

Question 7

Geocentric managers

Answer 7

‘what is best is whats effective, regardless of origin’

Question 8

to be global means

Answer 8

certain homogeneity

Question 9

to be worldly emans

Answer 9

to be “experienced in life, sophisticated, practical”

“understand own world deeply”