Week 5 - Understanding the Environment (Ch. 3) Flashcards
1
Q
Environmental scanning
A
Involves searching the environment for important events or issues that might affect an organization.
2
Q
Components of general environment
A
The economic, technological, sociocultural, and political/legal trends that indirectly affect all organizations
3
Q
Components of specific environment
A
The customers, competitors, suppliers, industry regulations, and advocacy groups that are unique to an industry and directly affect how a company does business
4
Q
Culture formation and maintenance
A
Organizational Stories
Organizational Heroes
Organizational Ceremonies