Week 1 - Management Overview (Ch. 1) Flashcards
1
Q
Types of Managers
A
- Top Management
- Middle Management
- First-Line Management
- Team Leaders
2
Q
Models
Definition and 3 manager models
A
Useful simplification of reality
1. Titles
2. Functions
3. Skills
3
Q
4 Function of Management
A
- Planning
- Organizing
- Leading
- Controlling
4
Q
Gaining Management Skills
Sources and Best Way
A
Sources of Learning
* Reading
* Reflection
* Relationships
* Real Experience
Best way is combining multiple sources
5
Q
Top 3 Manager Mistakes
A
- Insensitive to others
- Cold, aloof, arrogant
- Betrays Trust
6
Q
Transition to Management
A
Initial Expectations: Be the boss, formal authority, manage task, not a job people
After 6 months: Wrong expectations, fast pace, heavy workload.
After Year: No longer doer, Job is people development, Communication, listening and positive reinforcement.
7
Q
Definition of management
A
Getting work done through others
