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PYB007 > week 5 > Flashcards

week 5 Flashcards

1
Q

what is culture

A

the characteristics and knowledge of a particular society or group of people

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2
Q

what does culture refer to

A

the knowledge, beliefs, experiences, values, roles and customs acquired by a group of people in the course of generations

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3
Q

what are culture norms based on

A

local knowledge, life rules, religious beliefs, group values

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4
Q

what are taboos based on

A

rules, phobias and anxiety

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5
Q

our personal cultures (addressing)

A 
age
developmental disability 
disability (acquired)
religion and spirituality 
ethnicity and culture 
socioeconomic status 
sexual orientation 
indigenous heritage and colonisation 
national origin, immigration, refugee status and language 
gender and sex
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6
Q

what are the 6 dimensions to cultural similarities and differences

A 
individualism
power distance 
masculinity 
uncertainty avoidance 
long term orientation
indulgence
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7
Q

what is individualism

A

extent to which a person is viewed as independent from others (vs. interdependent)

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8
Q

what is power distance

A

extent to which people accept and expect power is unequally distributed

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9
Q

what is masculinity

A

extent to which use of force, control and power is accepted and gender roles endorsed

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10
Q

what is uncertainty avoidance

A

extent to which uncertainty and ambiguity is tolerated

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11
Q

what is long term orientation

A

extent of focus on preparing for the future

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12
Q

what is indulgence

A

extent to which freedom and acting on impulses is good and valued

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13
Q

characteristics of formal communication styles

A 
value silence 
physical closeness 
soft eye contact 
minimal body language 
formal greeting 
high context
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14
Q

characteristics of informal communication styles

A 
avoid silence 
physical distance 
direct eye contact 
animated body language 
short greeting
low context
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15
Q

direct communication styles characteristics

A 
individual 
self asserting 
use "I"
focus on what is said 
disagreement valued
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16
Q

indirect communication styles characteristics

A 
not personal face 
unassuming 
uses "we"
focus on what is implied 
harmony valued
17
Q

affective language

A

cultures with high affect show their feelings plainly by laughing, smiling, grimacing, scowling, shouting etc

18
Q

neutral language

A

cultures do not telegraph their feelings, but keep them carefully controlled and subdued

19
Q

what is facework

A

how you present yourself so others see you in a particular way

20
Q

what does low context mean

A

meaning is conveyed verbally and is explicit

21
Q

what does high context mean

A

meaning is conveyed by situation and context

22
Q

what is cultural competence

A

developing an understanding of other cultures
thinking within other cultures frameworks
acquires skills to adapt communication to other cultural settings

23
Q

what is cultural awareness

A

self-reflection on own culture and know own discrimination and stereotyping
awareness of cultural, social and historical factors
acquire skills to adjust behaviour with people from other cultures

24
Q

what are the goals of cultural safety training

A

to examine ones own realities and attitudes brought to each new person encountered in practice
be open-minded and flexible in attitudes
not to victim blame

25
Q

what is language concordant care

A

healthcare providers speak the same language as the patients first language

26
Q

what is language discord

A

health providers and patients speak different first languages

27
Q

what does language discordant care result in?

A

miscomprehension
poor health outcomes
higher cost to the society
low level of patient satisfaction

28
Q

types of cultural adaptation

A

surface and deep

29
Q

what is surface adaptation?

A

observable, superficial characteristics (eg. language, food, location, clothing)

30
Q

deep cultural adaptation

A

cultural, social, historical, environmental and psychological characteristics (eg. the meaning of health, social norms)

PYB007 (9 decks)

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