week 2 Flashcards
strategies for improving communication
plan ahead
what are the types of knowledge
technical knowledge
tacit knowledge
what is technical knowledge
empirical knowledge/scientific
prioritises rational, logical processes
applying scientific biomedical knowledge to ones practice
what is the tacit knowledge
assumed/implicit knowledge
based on practice/experience
what is reflection
a process of thinking, feeling, imagining, and learning by considering the past, what might have happened if things were done differently.
why practice critical reflection?
enables practitioners to reflect and build on their knowledge and skills
improves awareness and insight
what is a challenge to critical reflection?
varying learning styles
what are the types of learning styles?
activist
reflector
theorist
pragmatist
what is the activist learning style?
quick to act, doers who like new experiences
what is the reflector learning style?
stand back, observe, collect data before making decision
what is the theorist learning style?
analytical people think things through step by step
what is the pragmatist learning style>
experimental, try things out to see how they work in practice, problem-solver
what are the advantages for group work?
synergy creativity interpersonal needs division of tasks division of expertise
what are the disadvantages to group communication?
groupthink interpersonal conflict social loafing division of tasks lack of common ground
what are the layers to reflection in action?
meta-reflection on the reflection (thinking about thinking about doing)
reflection on the intervention (thinking about doing)
intervention (intuitive doing)
what is reflection on action?
happens afterwards
can inform future practice
what is reflection in action
happens in the moment
weave between thinking and doing
allows for experimentation in action and making adjustments
what tools support reflection?
supervision journaling peer support therapy professional development
what reflective framework should be used?
what
so what
now what
what is a task role?
any role that actually helps the group achieve its goal
what is a maintenance role?
roles that allow the group to function more generally
what are examples of task roles?
resource investigator
implementer
what does the implementer in the group do?
the principle decision maker
what does the resource investigator in the group do?
sources information and collaborates with people outside of the group
what are some examples of maintenance roles in the group?
monitor evaluator
supporter
what does the monitor evaluator in the group do?
critiques and evaluates plans
what does the supporter in the group do?
assesses the groups mood and provides support
what is a group norm? what does it do?
a standard of behaviour or an expectation that, when adhered to, can reduce uncertainty and improve cohesion in the group
why do groups need norms
so members know what is expected of them and so the group is able to function with a sense of organisation and predictability
what are the stages of group development
dependency and inclusion (forming) counter-dependency and fight (storming) trust and structure (norming) work (performing) termination (adjourning)
what does the forming stage represent in group development (dependency and inclusion)
early days of the group formation where members need to develop a shared identity or common interest
what does the storming stage represent in group development (counter-dependency and fight)
group members feel more confident communicating honestly therefore conflicts can appear
what does the norming stage represent in group development (trust and structure)
group members begin to vocalise their shared purpose or common goal
group members develop a sense of identity
what does the adjourning stage represent in group development (termination)
group has completed task
what is synergy?
when the groups output is greater than the sum of the individuals contributions
what is social loafing
when group members avoid contributing to the groups tasks thereby requiring other group members to complete their work
what is groupthink?
a situation that occurs when group members unconsciously exert pressure on each other to behave in the groups best interest and never say or do anything that would go against the interest of the group (nobody thinks for themselves pretty much)
what are the leadership styles
authoritarian
democratic
laissez-faire
what is an authoritarian leader?
someone who gives themselves superiority over others in the group
what is a democratic leader?
democratic leaders often partake like a group member giving the members autonomy
what is a laissez-faire leader?
a leader who takes a hands off approach
they are physically present but give the group no direction
what leadership leads to the most satisfaction
democratic
is group think good for the group?
no
