Week 3: Janssen (2000) Job demands, perceptions of effort-reward fairness and innovative work behaviour

Question 1

This paper is an extension of what two theories?

Answer 1

Person environment fit theory

social exchange theory

Question 2

Janssen explores the relationship between ____ and ___ using a _____.

More detailed, he attempts to see whether perceptions of _____ moderates the relationship between ____ and _____.

Answer 2

job demands, innovative work behaviour (IWB), social exchange theory framework

effort-reward fairness, job demands, IWB

Question 3

Job demands are ____, such as a high workload.

Answer 3

stressors (psychological, physiological, behavioural)

Question 4

Innovative work behaviour refers to the…

Answer 4

intentional creation, introduction and application of new ides within a work role, group or organisation.

Question 5

IWB is a complex behaviour with three behavioural tasks. What are they?

Answer 5

1. idea generation
2. idea promotion
3. idea realisation

Question 6

Responding more innovatively in higher job demands can be conceived as a particular form of what?

Answer 6

problem-focussed coping at work

see lecture week 4, coping with stress

Question 7

All in all, Janssen explores under what circumstances ____ foster ____ at work.

Answer 7

stressful environments, innovation

Question 8

According to the Social Exchange Theory, two types of workplace exchange exist. What are they?

Answer 8

economic and social exchange

Question 9

In the Social Exchange Theory, exchange between employer and employee happens in two ways.

Economic exchange is…

Social exchange is…

Answer 9

a formal transactional contract designed to specify the conditions of the employment

based on trust and means that the parties (employer and employee) will oblige their duties in the long run

Question 10

The Job Demands-Control Model (JD-C) argues that job control moderates the relationship between ____ and ____.

Increasing job demands while decreasing job control or vice versa can lead to _____.

Answer 10

job demands, job-related outcomes

physiological or psychological strains

Question 11

Janssen used two methods in his research. What are they?

Answer 11

He tested job demands, perception of effort-reward fairness and IWB by

1. self-reports for job demands, perceptions of effort-reward fairness and IWB to the follower
2. supervisor ratings of employees IWB

Question 12

Janssen hypothesises that _____ will be translated into ____, if the ____ is perceived as ____.

In other words, when employees feel _____ for their effort, higher _____ will lead to higher ____.

Answer 12

higher job demands, IWB, effort-reward ratio, fair

fairly rewarded, job demands, IWB

Question 13

Janssen tested his hypothesis on what sample?

Answer 13

170 Dutch non-management employees from a Dutch industrial organisation in the food sector

Question 14

Janssens finds that:

1. higher levels of job demands trigger workers to use IWB as a ______ strategy.
2. a positive relationship between ____ and ____ of IWB, only when employees perceived ____.
3. In general, employees ____ with higher job demands better when they think they are ____.
4. there is also a positive relationship between ____ and ____ - those higher on ____ have higher levels of ____ in their jobs and thus exert more IWB.

Answer 14

1. problem-focussed coping
2. job demands, self-reports, effort-reward fairness
3. cope, rewarded fairly
4. job control, education; education, control