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Communication > Week 2 > Flashcards

Week 2 Flashcards

1
Q

3 Steps to developing competency in multicultural counselling

A
  1. exploring beliefs and attitudes
    > assuring personal bias won’t affect relationship
    > being comfortable
  2. gaining knowledge
    > aware of barriers faced by minorities
    > aware of resources
    > effects of racism on individuals
  3. developing skills and intervention strategies
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2
Q

Cultural Awareness

A

recognizes that differences and similarities exist between cultures

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3
Q

Cultural Clash

A

conflict over basic values among individuals from other cultures

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4
Q

Cultural Competence

A

developing practical skills for interaction with diverse population; reducing assumptions based on biases.

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5
Q

Cultural Humility

A

lifelong journey of evaluation, reflection, and journey how our life experiences influence how we interact with each other

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6
Q

Cultural Intentionality

A

awareness of cultural differences that exist between a counsellor and their client. Counsellors are flexible in their practice and use a variety of skills and alternatives; they honor and respect diverse cultural beliefs

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6
Q

Cultural Safety

A

achieved when people of diverse backgrounds feel safe and respected from discrimination.

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7
Q

Cultural Sensitivity

A

grows when we start to see influences of our culture and acknowledge our biases. Not about treating everybody the same.

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8
Q

Define bracketing

A

Managing your personal values so they do not contaminate/affect the counseling process.

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9
Q

Define professional burnout

A
  • when experiences at work begin to weigh on your vitality as person
  • You cannot control stressful events
  • You CAN control your interpretation and reaction to these events
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10
Q

Define self monitoring

A
  • keeping track of how well you are taking care of yourself, how you are coping/managing with work stressors
  • Self care is essential
  • Are you taking care of yourself to the same degree that you expect your clients to be taking care of themselves?
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11
Q

Define value imposition

A

refers to counselors directly attempting to define a client’s values, attitudes, beliefs, and behaviors; may impose their values either directly or indirectly, or intentionally or without awareness

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12
Q

Discrimination

A

taking action against people because they belong to a category

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13
Q

Effective counsellors are careful to not ___________________; don’t need to agree but need to respect
An effective counsellor helps clients find solutions that are congruent with the __________________

A

impose worldview

client’s personal values

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14
Q

Ethnocentrism

A

the tendency to regard one’s own ethic group, nation, religion, or culture as better or more correct than others

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15
Q

In the rap model, what does anticipate mean?

A

potential sources of racial tension. Leaders should avoid solo minority members, show respect to members empower members, acknowledge differences and discuss as they arise, create norm of mutual respect

16
Q

In the rap model, what does problem solve mean?

A

leaders should use problem solving and conflict resolution approaches, teach encourage assertiveness, advocate outside of groups

17
Q

In the rap model, what does recognize mean?

A

self awareness, differences, respect for customs and beliefs, familiarity with resources, awareness of institutional discrimination and racial tension

18
Q

List 4 benefits of counsellors going to counselling

A
  1. offers a model of therapeutic practice
  2. enhance interpersonal skills
  3. contribute to ability to deal with ongoing stress
  4. develop patience with our patients
19
Q

List some characteristics of effective counsellors

A
  1. have an identity
  2. respect and appreciate themselves
  3. open to change
  4. make choices that are life oriented
  5. authentic, sincere, honest
  6. have a sense of humor
  7. live in the present
  8. appreciate cultural influence
  9. sincere interest in the welfare of other
  10. interpersonal skills
  11. deeply involved in their work
  12. passionate
  13. maintain healthy boundaries
20
Q

Oppression

A

Unjust or cruel exercise of authority or power

21
Q

Prejudice

A

making a judgement in advance of due examination

22
Q

Stereotypes

A

fixed mental images of a group that are applied to all its members

23
Q

What are 3 recommendations for dealing with religion and spirituality in practice?

A
  1. explore history in initial sessions
  2. Incorporate religious values into therapy
  3. Demonstrate respect and cultural humility
24
Q

What are key points of the strengths perspective when using it as a theoretical framework for honoring diversity in a group setting?

A
  • every individual and community has strengths
  • adverse events = sources of challenge and opportunity
  • You do not know anyone’s full capacity to grow and change.
25
Q

What are some issues faced by beginning therapists?

A
  1. anxiety
  2. authenticity/self disclosure
  3. perfectionism
  4. acknowledging limitations
  5. silence
  6. demanding clients
  7. clients who lack commitment
  8. ambiguity
  9. countertransference
  10. humor
  11. shared responsibility
  12. giving advice
  13. role definition
26
Q

What are the 4 theoretical frameworks for honoring diversity?

A
  1. posture of reciprocity
  2. strengths perspective
  3. RAP
  4. Johari Window
27
Q

What is the Johari Window Model?

A
  • “Disclosure/feedback model of self-awareness” and “information processing tool”
  • Represents information within or about a person, in relation to their team, from four perspectives.

Has windows divided into what is known/unknown to self and others (open, blind, hidden, unknown)

28
Q

What is the Posture of Reciprocity Framework?

A
  1. Identify cultural values
  2. Find out if group members recognize/value these assumptions
  3. Give explicit respect for cultural difference
  4. Determine most effective way of adapting these interpretations for group setting
29
Q

What is the RAP Model?

A

Recognize, Anticipate, Problem Solve

Communication (9 decks)

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