Week 1

Question 1

Define Interviewing

Answer 1

Basic process of gathering data and providing information

Offering workable alternatives for resolving concerns

Interviewers can be found in many settings

Question 2

Define coaching

Answer 2

Similar to interviewing, objectives are to help identify personal strengths to enhance positive outcomes

development of personal/psychological strengths and resources in order to enhance positive states

Question 3

Define counselling

Answer 3

Intense and personal. Counsellor listens to understand and aids to develop strategies to support change and growth.

Question 4

Define psychotherapy

Answer 4

Focused on deep-seated or ingrained issues clients face, usually requires more time.

Question 5

Why is using issue and challenge better than problem and disorder?

Answer 5

• “Issue”: removes the pathology from the person and can be empowering
• “Challenge”: can indicate a call for strength and opportunity for change

Question 6

Define intentionality

Answer 6

speaks to the importance of being in the moment and responding flexibly to the ever-changing situations and needs of clients

Question 7

Define cultural intentionality

Answer 7

acting with a sense of capability and flexibly choosing on action from a range of alternatives; Need to be aware of diversity and differences

Question 8

Define resilience

Answer 8

A person’s ability to recover from life’s challenges.

Question 9

What is the ultimate demonstration of achieved resiliency?

Answer 9

the capacity to use what is learned in counselling to resolve other issues in the future

Question 10

Define self actualization

Answer 10

The curative force in psychotherapy- humans’ tendency to actualize themselves, to become their potentialities

Question 11

Define microskills

Answer 11

refers to all the skills a counsellor uses to be effective in their work; anything you learn to help you become a better counsellor.

Question 12

What is the micro-skills teaching and learning framework and what are its 6 steps?

Answer 12

A model for learning micro-skills facilitates the acquisition of each skill and is complemented with specific feedback forms. It is a good way for you to learn interviewing skills to a full competence level

1. Introduction of single skill/strategy
2. Awareness, Knowledge and Skills: cognitive understandings of skill
3. Observation: watch live demonstration
4. Multiple Applications: review from various dimensions
5. Actions: Practice and review key points
6. Portfolio and Competencies and Personal Reflection: summary of abilities

Question 13

Define emotional regulation

Answer 13

ability to control troublesome emotions and impulses

Question 14

Define neuroplasticity

Answer 14

the conversation changes the brain by creating new neural networks.