Week 10: Communication and ice concept

Question 1

What does effective communication require

Answer 1

• Gathering releant information
• Understanding the patients persepctive

Question 2

What is the role of the Ice concept and what does it lead to

Answer 2

• Helps to establish the patents health beliefs and improves consultations
  -Leads to better adherence tp treatment, reduce tension, improved shared decison making and patients satisfaction

Question 3

What does the ice concept consist of

Answer 3

Ideas concerns and expectations

Question 4

What is the role of Ideas in ICE and what does it help to clarify

Answer 4

• Focuses on the patients prior knowledge and understanding of their symptoms
  -Helps clarify misconceptions and build rapport

Question 5

Give example of questions of what you would say to the patient in the ideas stage of ICE

Answer 5

• What are your thoughs on this?
  or
  -What do you think might be causing this?

Question 6

What is the role of the concerns stage of the ICE concept

Answer 6

• Adresses the patients fears and anxieties about their condition

Question 7

What can the concerns stage in the ICE concept relate to

Answer 7

• Seriosuness, future complications or emotional impact

Question 8

Give example questions of what you wouls to say to the patient in the concerns Stage of ICE

Answer 8

• What worries you the most about this?

Question 9

What is the function of the expectation stage in the ICE concept + what does it help to understand

Answer 9

• Ensures alignment between the patient and dcotor
  -Helps understand what the patient hopes to gain from the consultation

Question 10

Give an example of what you would ask the patient in the expectations stage of the ICE concept

Answer 10

• What where you hoping i could do for you today?