Midterm content 1 Flashcards

1
Q

What is communication

A

Fundamental clinical skill that establishes a trusting relationship with the patient

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2
Q

Why is effective communication so important

A
  • To establish a good patient doctor rapport
    -To develop a respectful understanding
  • To recieve less patient complations
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3
Q

Name the components involved in the communication process

A
  • Sender
    -Encoding
    -Message
    -Decoding
    -Reciever
    -Feedback
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4
Q

What are they types of communication

A
  • Verbal amd non verbal
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5
Q

What is non-verbal communication

A
  • Non linguistic information through visual cues and body language
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6
Q

Name the types of non verbal communication and explain them

A

-Proxemics- Involves a physical distance between the individual and the person they are talking to

-Kynesics-Movement in communication

-Touch-Shows empathy

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7
Q

What is verbal communication

A
  • Use of spoken words and sounds to transfer a message from the sender to the reciever
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8
Q

What is the effectivenss if verbal communicstion based on?

A
  • Word choice
    -Emphasis
    -Tone
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9
Q

What are the three types of tones

A
  • Expressive
    -Directive
    -Problem solving
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10
Q

What is noise

A

-Anything that inhibits effective communication

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11
Q

Give the differnt forms of noise

A
  • Language or cultural barriers
  • Reciever may be visually or hearing impaired
  • Reciever may be distracted from anxiety or pain
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12
Q

Name some attributes of a docotor

A
  • Empathy
  • Compassion
    -Honesty
    -Good communication skills
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13
Q

What is the role of a doctor in a consultation

A
  • To gain an picture of the possible problems and diagnosis.
  • To create an environment in which a patient feels safe
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14
Q

What is the patients role in a consultation

A
  • Give an accurate picture of their symptoms and present their problems
  • Not hiding anything
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15
Q

How does a doctor build an effective working environment with a patient during consulatation

A
  • Investing in building rapport with the patients from the 1st meeting
  • gathering info to form their medical history
    -Using info from the consultation,physical examinations and lab results to identify potential diagnosis
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16
Q

Name the breif steps in building a work relationship( in a consulation meeting)

A
  • GATHERING INFORMATION
  • ESTABLISHING A DIAGNOSIS
    -DISCUSSING THE PROBLEM AND DECIDING A TREATMENT PLAN WITH THE PATIENT
    -ARRANGING A FOLLOW UP
17
Q

Name the components that form the medical history structure

A
  • Initial information: Name,age,language
    -The complaint: The problem the patient has
    3.History of the present ilness: when it started etc
    4. Past medical history : previous ilness,surgeries, medications,vaccinations
    5.Family history
    6.Social history: occupation,hobbies,marital status, where they live
    7. Systems Review: reviewing the body systems:e.g cardivascular,endocrine,respuratory
18
Q

What is an illness?

A

They are experiences of discontinued states of well being and performance

19
Q

What is a disease

A

Abnormalities in the function/structure of body organs and systems

20
Q

Name factors ilnesses cand be affected by

A

-Age
-Gender

21
Q

How can diseases be discovered

A
  • Using scientific measures such as blood tests,xrays,ultrasound
22
Q

What is LAY

A

non specialist conecpt

23
Q

Where is LAY people knowledge of medicine drawn frim

A
  • Immediate culture(families and communties)
  • Social media and social views
24
Q

What is health

A
  • Health is a state of complete:phsyical,mental and social wellbeing
25
Q

What are the 3 main definitions of health

A
  • Health as Absence of disease
    -Health as Functionalityl
    being able to cope
    -Health as positive fitness and well being
26
Q

What is patient autonomy

A
  • Focuses on respecting the patients right to to make informed decisions about their health care
27
Q

What are the 4 models that characterise how doctor patient relationships operate

A
  • Paternalistic Model
    -Informative model
    -Interpretive model
    -Deliberative model
28
Q

What happens in the paternalistic model
+ doctors role

A
  • Where the doctor makes all the decisions for the patient
    doctor: Acts as a parent or guardian
29
Q

What happens in the informative model
+ the doctors role

A
  • The doctor provides all the relevant information for the patient and then the patient makes their own decison
  • Technical expert
30
Q

articulate

What happens in the interpretive model
+doctors role

A

The doctor helps the patient to articulate their values through interpretatin
-Doctos role is an advisor or counsellor

31
Q

What happens in the deliberative model + the role of the doctor

A
  • The doctor should help the patient deliberate a well through decision
  • The role of the doctor is acting like a friend or teacher
32
Q

What does the ICE concept

A

Ideals , concerns expectations