Virtual Teams Readings

Question 1

Three interrelated categories

Answer 1

organization, leader, and team

Question 2

Two levels of trust

Answer 2

1) initial team creation (swift trust)

2) continuing team performance (lasting trust).

Question 3

Virtual teams

Answer 3

groups of two or more geographically and/or organizationally dispersed people who are coordinated primarily through a combination of telecommunications and communication technologies to accomplish a common and valued goal

Question 4

5 Behaviours

Answer 4

1. Match the technology to the task.
2. Make intentions clear.
3. Stay in sync.
4. Be responsive and supportive.
5. Be open and inclusive.

Question 5

3 kinds of distance

Answer 5

physical (place and time),
operational (team size, bandwidth and skill levels) and affinity (values, trust, and
interdependency).