Verbal Communication Flashcards

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1
Q

What is communication?

A

The essence of interaction, can be defined as the transfer of meaningful information

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2
Q

What is verbal communication?

A

Words and paralinguistic

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3
Q

Nonverbal communication is…

A

facial expressions, body language, gestures, signs and touches

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4
Q

What is locution?

A

words in a sequence

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5
Q

What is illocution?

A

Context

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6
Q

According to _______ we used language to…

A
Searle (1979)
say how something is
get someone to do something
express feelings
make a commitment
accomplish things
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7
Q

What is paralanguage?

A

How you say something, counts as non-verbal communication.

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8
Q

What are the non-linguistic elements of speech?

A

volume, stress, pitch, speed, tone and pauses

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9
Q

Scherer (1974) found…

A

loud speech is associated with fear and slow speech is associated with boredom

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10
Q

Scherer et al., (2001) asked what…

A

German actors spoke meaningless sentences as if angry. Ps labeled each utterance, and accuracy was similar across 9 cultures

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11
Q

What influences communication style?

A

Brown and Fraser (1979), scene and participants

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12
Q

What are social markers?

A

Cues about who’s speaking

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13
Q

What is the Matched Guise Technique?

A

Investigates attitudes based on speech style

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14
Q

Who conducted a meta-analysis in (2012) and what did it find?

A

Fuertes et al.,

Standard accents were rated favourably in formal settings

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15
Q

78% enjoy what…

A

hearing a range of accents (BBC)

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16
Q

Ethnolinguistic Identity Theory (Giles et al., 2009) says…

A

language or speech style is one of the clearest markers of ethnic identity

17
Q

What is ethnolinguistic vitality?

A

is an assessment of a groups strengths and weaknesses in demographics, institutional support and control factors

18
Q

Which ethnolinguistic vitality is most likely to go through linguistic change?

A

Low linguistic vitality (go through language death)

19
Q

What does Speech Accommodation Theory say?

A

we adapt our speech style to the context

20
Q

What is convergence?

A

higher status speaker shifts downwards and a lower status speaker shifts upward

21
Q

What is divergence?

A

lower status speaker shifts upwards, the higher status speaker remains

22
Q

Who proposed Speech Accommodation Theory?

A

Giles (1984)

23
Q

Who found small gender differences in speech?

A

Aries (1996)

24
Q

Lakoff (1973) said…

A

women adopt a tentative speech style as they’re subordinate in society

25
Q

Lakoff (1973) characterised women’s speech by;

A
expressions of uncertainty
qualifiers
hedges
tag questions
intensifiers
26
Q

What are the criticisms of Lakoff?

A

Little empirical evidence
exaggerated the differences
powerless speech is used more by low status speakers

27
Q

Who found small support for Lakoff?

A

Leaper and Robnett (2011)