Verbal Communication Flashcards

1
Q

Vehicle of meaning

A

how meanings get in our head

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2
Q

Denotative meaning

A

dictionary definition

logical agreed-upon meaning

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3
Q

Connotative meaning

A

psychological meaning

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4
Q

Sign

A

Natural

Nonverbal is more sign based

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5
Q

Symbols

A

intentional

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6
Q

Types of meaning in the transmission of a message

A

Intended
significative
content
interpreted

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7
Q

Types of meaning in the transmission of a message: Intended

A

speaker INTENDS to express/convey what we have in mind

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8
Q

Types of meaning in the transmission of a message: Significative

A

Meaning = encoded into our shared symbolic code

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9
Q

Types of meaning in the transmission of a message: Content

A
the message
combo of 3 levels: 
1. conceptual
2. emotive
3. Active
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10
Q

Types of meaning in the transmission of a message: Interpreted

A

the act of receiving and interpreting the symbols

  • denotation
  • connotation
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11
Q

Cooperation Principle

A

Both parties
senders supposed to relay relevance
receivers are to interpret relevance

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12
Q

4 Converstational Maxims

A

quantity
quality
relevance
manner

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13
Q

Quantity Maxim

A

Informative
No more no less
Provide as much info as needed.

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14
Q

Quality Maxim

A

Accurate, truthful, sincere

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15
Q

Relevance Maxim

A

“On topic”

let the topic run it’s natural course

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16
Q

Manner Maxim

A

“Make sense”

Presented in a way that is perceived as socially appropriate

17
Q

Abstract Language

A

Generalizing language

Ex. Pet

18
Q

When should you be more or less abstract when speaking?

A
  • You should be less abstract when describing. When you need to be specific.
  • More abstract when you just need to get something across