Communication Competence Flashcards
1
Q
Variables of communication
A
people messages channels context noise
2
Q
Variables of communication: People
A
- all communication starts with 2 people
- co-sender & co-receiver
- can communicate nonverbally
3
Q
Variables of communication: Messages
A
- Content on which we talk about
- exchange messages
4
Q
Variables of communication: Channels
A
- how we transmit the message
- verbal
- nonverbal
5
Q
Variables of communication: Context
A
- Shaping of meanings
- individuals have a shared/personal history –> they have context
6
Q
Variables of communication: Noise
A
- the interference of communication
- Physical (literal noise)
- Psychological (anger/stress/worry)
7
Q
Communicative competence
A
The ability to communicate in a personally effective and socially appropriate manner
-process and performative
8
Q
Performative Competence
A
- delivering of the message
- surface level
9
Q
Process Competence
A
- reasoning
- strategy
- OCCURS FIRST OUT OF THE TWO
10
Q
5 things a competent communicator must know
A
- assign meanings
- set goals
- take on social roles
- present a valued image of themselves
- generate intelligible (clear) messages