Communication Competence Flashcards

1
Q

Variables of communication

A
people
messages
channels
context
noise
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2
Q

Variables of communication: People

A
  • all communication starts with 2 people
  • co-sender & co-receiver
  • can communicate nonverbally
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3
Q

Variables of communication: Messages

A
  • Content on which we talk about

- exchange messages

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4
Q

Variables of communication: Channels

A
  • how we transmit the message
  • verbal
  • nonverbal
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5
Q

Variables of communication: Context

A
  • Shaping of meanings

- individuals have a shared/personal history –> they have context

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6
Q

Variables of communication: Noise

A
  • the interference of communication
  • Physical (literal noise)
  • Psychological (anger/stress/worry)
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7
Q

Communicative competence

A

The ability to communicate in a personally effective and socially appropriate manner
-process and performative

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8
Q

Performative Competence

A
  • delivering of the message

- surface level

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9
Q

Process Competence

A
  • reasoning
  • strategy
  • OCCURS FIRST OUT OF THE TWO
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10
Q

5 things a competent communicator must know

A
  • assign meanings
  • set goals
  • take on social roles
  • present a valued image of themselves
  • generate intelligible (clear) messages
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