VALUE OFFER: CREATING YOUR GRAND SLAM OFFER PART I: PROBLEMS & SOLUTIONS Flashcards
5-Step Offer Creation Drawing
List the 5 steps in the drawing
- dream outcome?
- problems/obstacles
- list all problems AS solutions
- maximize profit/value
- final high value high profit offer stack
Step #1:
Identify Dream Outcome
Alex realized what people
really wanted.
They didn’t want a gym membership. They wanted to lose weight.
alex: “I wasn’t selling my __________ anymore. I wasn’t selling
membership;
the plane flight. I was selling the vacation.”
When you are thinking about your dream outcome, it has to be
them arriving at their destination and what they would like to experience.
Step #2:
List Problems
after dream outcome was discovered, what did alex do next?
write down all the things people struggled with and their limiting thoughts around them.
When listing out problems, think about what happens
immediately before and immediately after someone uses your product/service.
Example Problem List: Weight Loss
First thing they must do: Buying healthy food, grocery shopping
(friction points/limiting beliefs/complaints/objections):
- Buying healthy food is hard, confusing, and I won’t like it
- Buying healthy food will take too much time
- Buying healthy food is expensive
- I will not be able to cook healthy food forever. My family’s needs will get in my way. If I travel I won’t know what to get.
Example Problem List: Weight Loss (continued)
Next thing they must do: Cooking healthy food
- Cooking healthy food is hard and confusing. I won’t like it, and I will suck at it.
- Cooking healthy food will take too much time
- Cooking healthy food is expensive. It’s not worth it.
- I will not be able to buy healthy food forever. My family’s needs will get in my way. If I travel I won’t know how to cook healthy.
Next thing they must do: Eating healthy food 1) Etc…
Next thing they must do: Exercise Regularly
1) Etc…
Each of the above problems has four negative elements which
each aligns with the four value drivers as well.
“problems” of this example lined up with 4 divers of value
Dream Outcome→ This will not be financially worth it
Likelihood of Achievement→ It won’t work for me specifically. I won’t be able to stick with it. External factors will get in my way. (This is the most unique and service-specific of the problem buckets).
Effort & Sacrifice→ This will be too hard, confusing. I won’t like it. I will suck at it.
Time→ This will take too much time to do. I am too busy to do this. It will take too long to work. It won’t be convenient for me.
Now, go ahead and list out
all the problems your prospect has.
Don’t let these buckets, which are just meant to get your brain going,
constrain you. If it’s easier for you, just list out everything you can possibly think of.
The more problems you think of,
the more problems you get to solve.
So, to recap, just list out
each core thing that someone has to do.
Then think of all the reasons they wouldn’t be able to do it, or keep doing it (using the four value drivers as a guide).
Now we get to the fun part:
turning problems into solutions.
Step #3:
Solutions List
Now that we have our _______ ________ and all the __________ that will get in someone’s way, it’s time to
dream outcome;
obstacles;
define our solutions and list them out.
Creating the solutions list has two steps
- We are going to first transform our problems into solutions.
- We are going to name these solutions.
That’s it
What we’re going to do is simply turn our listed problems into solutions by
thinking “What would I need to show someone to solve this problem?”
Then we are going to reverse each element of the obstacle into solution-oriented language.
It’s beyond the scope of this book to get into, but simply adding
“how to” then reversing the problem will give most people new to this process a great place to start.
For our purposes, we are giving ourselves a
checklist of exactly what we are going to have to do for our prospects and what we are going to solve for them.
Once we have our list of solutions, we will
operationalize how we are actually going to solve these problems (create value) in the next step.
Alex: “And I want to be 100 percent clear.
You will solve every problem. We’ll explore how together, in the next step.”
PROBLEM→ SOLUTION
PROBLEM: Buying healthy food, grocery shopping
. . . is hard, confusing, I won’t like it. I will suck at it→ How to make buying healthy food easy and enjoyable, so that anyone can do it (especially busy moms!)
. . . takes too much time→ How to buy healthy food quickly
. . . is expensive→ How to buy healthy food for less than your current grocery bill
. . . is unsustainable→ How to make buying healthy food take less effort than buying unhealthy food
. . . is not my priority. My family’s needs will get in my way→ How to buy healthy food for you and your family at the same time
. . . is undoable if I travel; I won’t know what to get→ How to get healthy food when traveling
PROBLEM→ SOLUTION (continued)
PROBLEM: Cooking healthy food
. . . is hard, confusing. I won’t like it, and I will suck at it→ How anyone can enjoy cooking healthy meals easily
. . . will take too much time→ How to cook meals in under 5 minutes
. . . is expensive, it’s not worth it→ How eating healthy is actually cheaper than unhealthy food
. . . is unsustainable → How to make eating healthy last forever
. . . is not my priority, my family’s needs will get in my way→ How to cook this despite your families concerns
. . . is undoable if I travel I won’t know how to cook healthy→ How to travel and still cook healthy
PROBLEM→ SOLUTION (continued 2)
PROBLEM: Eating healthy food
. . . is hard, confusing, and I won’t like it→ How to eat delicious healthy food, without following complicated systems
. . . etc PROBLEM: Exercise Regularly
. . . is hard, confusing, and I won’t like it, and I will suck at it → Easy to follow exercise system that everyone enjoys
You’ll also notice that a lot of them are
repetitive. That’s totally normal.
The value drivers are the
four core reasons. Our problems always relate to those drivers, and our solutions provide the needed answer to give a prospect permission to purchase.
What’s even crazier:
if only one of these needs is missing in a solution, it can cause someone not to buy.
You would be amazed at the reasons people do not buy. So don’t limit yourself here.
The main takeaway, though:
Don’t be fancy. Just get all the problems down then turn them into solutions.