UPS Flashcards
UPS core values
Integrity, Teamwork, Service, Quality and Efficiency, Safety, Sustainability, Innovation
When was UPS founded
1907
How many countries and territories does UPS operate
220
How many packages handled per year
6.4 billion
Total revenue, profit, growth in 2021
97.3B revenue, 12.3B profit, 15% revenue growth, 67% profit growth
UPS services
air, ground, domestic, international, commercial and residential
International hubs
Germany, China, Hong Kong, Canada, Florida (Latin Am and Caribbean)
Europe accounts for ___ % of international package segment revenue
50
How many employees
534,000
Threats
COVID: supply chain disruptions, impacting customer activity, uncertainty prevailing.
Global economic conditions
World conflict
Inflated fuel prices
Opportunities
European expansion, expansion of alternative fuel ground fleet (currently 12%)
UPS fleet makeup
757: 75
767: 80, 19 on order, option for 8
A300: 52
MD-11: 42
747: 39, 2 on order
Tell us about yourself, what sparked your interest in aviation
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What was your most challenging tour, how did you overcome it
VQ-4
What do you know about a UPS pilots scheduling
75/76 daily out and back
74 one of two trips totaling 12-16 days per bid period heavy international flying
What can you tell me about your techniques for flying at night, how do you prepare
VQ-4
What are some of the challenges you see with your transition
.
Define CRM in your own words
A set of procedures and controls that help to optimize human interaction in a professional flight environment
How is CRM incorporated into TEM
TEM is a constant and cyclical process for addressing threats and errors inherent to human nature, CRM is the toolbag that allows us to identify, communicate, and resist threats and errors
Brief KSDF ILS35L, talk through approach, go around, missed approach, and entry into holding
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How would you decide what level to fly enroute to divert
cost index VNAV cruise optimum altitude
What leadership style do you have, what do you look for in a leader
Transformational, self discipline, professionalism
What have you learned about UPS
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Tell me about a time you had a conflict with a coworker/peer
FE
What did you learn about UPS that surprised you
2021 growth, doubling revenue since 2010, electronic vehicle impact at the company
How many hours in the past 3 years (each year), turbine time
Have written for interview
When can you descend below CAT II mins
Papi/vasi REIL Runway or runway markings Runway lights Termination bars Threshold or threshold lights Touchdown zone markings/lights
What is the recent rule change on using oxygen in the cockpit
single piloted O2 on above FL410 now vice FL250
Watch UPS Birmingham mishap
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Have you ever had spatial D what did you do
636 AR in the weather
Engine failure on the takeoff roll what do you do
more information (what speed, which engine, weight, max landing weight, nature of the emergency), continue above V1, once safely away from the deck direct CP to execute the emergency action items engine failure checklist and declare the emergency , request hold for fuel dump if necessary and checklist depending on nature of the emergency.
As you takeoff and rotate into a crosswind where will the nose yaw
into the wind, cross control on runway with decreasing input as aerodynamic authority increases, once away from the deck transition to crab into the wind
What is your upset criteria and how do you recover
Pitch outside of 30 degrees and AOB beyond 50 degrees,
Nose high: roll to help drop the nose keep power to avoid stalling once nose falls through horizon roll wings level and achieve level flight
Nose low: wings level, power out to avoid overspeed, pull to level
Teach HR your instrument scan
Hub and spoke from ADI with ergonomically similar aircraft
ADI Airspeed ADI Altitude/ VSI (5x GS) ADI Heading/CDI
Will depart this scan for quick reference of autopilot/FD mode verification & engine settings
Current procedure for route input and verification of oceanic/NAT track crossings
input and confirm with CP, approaching crossing contact oceanic control for oceanic clearance with track code and reading back the TMI number along with CPDLC check. At nat entry can use FMS offset function for on track, 1 or 2 nm offset to be corrected by the completion of the track.
How do you mitigate a taxi incursion
Thorough taxi brief with departure brief prior to push with planned route and any hotspots along the route, read company pages ahead of flight to make yourself aware of any local procedures
How do you mitigate threats and errors?
Starts with your first interaction with your CP and crew. Ensuring any barriers to CRM are addressed early, this will allow a free flow of communication in the cockpit and create a nonjudgemental environment where any crew member feels free to call out errors. Threats should be addressed in the preflight brief and constantly updated and prepared for throughout the flight. Threats are anything that takes away from the perfect day of flying. Explain active and latent
Tell me about a time you had to make a fast decision
ACARS update from KTIK to KOFF.
Loss of utility hydraulics low fuel
Brief SID into Ontario
Talk about setup, constraints, have CP verify altitudes for the SID and if given descend via I will set that altitude and utilize VNAV modes.
What to you do if pilot if unstable on approach or confused
The vast majority of aviation mishaps occur during the approach and landing phase of flight. One of the positives of this is that the collect data allowed the NTSB, FAA, & airlines to create stabilized approach criteria which, if followed, will often eliminate dangerous situations which previously resulted in accidents and incidents. If my captain is outside of that criteria and it is a momentary deviation, I will call out the deviation with the expectation that it will be corrected. If it is not corrected or acknowledged, the shared mental model necessary to safe operations has been lost at that point it is necessary to execute the go around and take the time to set up for another approach.
