United Interview Flashcards
United core values
diversity and inclusion, fly right, fly friendly, fly together, and fly above and beyond
United CRM Principles (mapclaw)
Monitor/crosscheck, automation management, planning and decision making, communication, leadership effectiveness, situational awareness, workload management
737NG normal field length for takeoff and landing
6,000 ft
737 minimum runway required for landing
5,000 ft
737 normal fuel burn at cruise
6,000 pph or 100 ppm
737 minimum landing fuel for dispatch
6,000 lbs
737 maximum endurance speed
210 kts at 10,000 MSL
United crew debrief
What went well (why)? What could have gone better (why)? What will be do next time?
Part 121 alternate filing requirements
For flights no longer than 6 hours:
+/- 1 hour of ETA
Ceiling 1500 AGL about circling minimums if circling approach is required or 1500 AGL above lowest published minimums or 2000 AGL whichever is higher.
Visibility at least 3 miles or 2 miles above the longest published, whichever is higher.
If lost comm and vmc
Proceed VMC and land as soon as practical (also applies to flights in class A airspace)
If lost comm and IMC
Route: Assigned (by ATC), vectored, expected (if further clearance), filed
Altitude: Highest of: Last assigned, MEA, expected.
Do not descend below MSA until established on an approach.
UAL profits (2018 & 2019)
2018: 11 B, 2019: 12.4B
UAL losses (2020 & 2021)
2020: 5B, 2021: 2.1B met Q3 and Q4 earnings estimates in 2021
United CEO
Scott Kirby (Industry veteran)
- United President 2016-2020
- Former president of US Airways and American
- Led United cultural transition
United President
Brett Hart
- responsible for external facing functions
- former VP and administrative officer
- joined United in 2010 from Sara Lee
By whom and when was United Airlines founded?
William Boeing 1929
Why United
Culture, Fleet, Opportunity (seniority), Bases
Takeoff minimums
If weather for takeoff is below landing minimums per the pilots specifications then a takeoff alternate is required:
- Two engines: 1 hr from departure at normal cruise , still air, with 1 engine inop.
- Three or more engines: 2 hrs from departure at normal cruise speed, still air, one engine inop.
What is ETOPS
extended range twin engine operational performance standards
ETOPS alternate diversion airports must meet the following:
Weather at or above ETOPS minimums specified in the certificate holders operations specs. The field reports a condition where a safe landing can be made. Must meet public protection requirements.
10 TMAAT Scenarios
- Reserve tanks leaking
- eTOLD program inception
- Taking controls from Bussell
- OKAS waiting on Mohalab, engine shutdown. (Poor CRM)
- Loss of utility hyds at 2AM & 13K
- CUB alarms (failed to meet expectations)
- Training dets (excellent customer service)
- Pioneered instructor course
- Rewrote procedures for new APU implemented into NATOPS
- Diversity- N6 team
Staples of communication
Clear, concise, confident, timely, specific
3 staples of Captains brief
Safe, legal, efficient
ACARSBETS
Allocate Responsibility, Collect Data, Assertively Pursue Options, Report News, Recommendations, State Intentions, Brief, Emergency (declare), Transfer controls to captain flying, stabilized approach and safety
Stabilized approach criteria
By 1500 AGL or FAF whichever is later:
-Gear down, airspeed no greater than 180 kts
By 1000 AGL
-Final landing configuration, landing checklist complete, airspeed within +15 and -5 Kias of target speed, on lateral profile or correcting with bracketing maneuvers not to exceed +/-300fpm, sustained vertical speed no greater than 1200fpm, pm shall announce deviation.
At or below 500 ft
-Except for momentary airspeed and descent deviations PM announces “GO AROUND” and reason (i.e. speed)
Allocate Responsibility
Once away from airfield, climb, hold, endurance, transfer controls, don’t accept descent
Collecting data
Managing risk, from ACARS pull wx, dist, fuel over dest, GOC and ATC for info such as wx, conservative landing data, fuel at fields, threats, NOTAMS
Assertively pursue options
FO: update on current situation while working divert options. GOC/ATC for updates, review information with wx, RW and wind limits
Report news
Be factual don’t introduce bias, Weather, threats, fuel over destination. Consider eliminating the lowest fuel state if unsafe
Recommendations
FO, GOD for recommendations
State Intentions
Voice that you are planning to declare the emergency, set decision point to buy more time, decision point can be point in space or bingo fuel, communicate plan clearly
How is final approach segment defined
final approach segment begins at final approach fix, if final approach fix is not published it will begin at the completion of the procedure turn
Can pilot commence approach with weather below minimums
No
If weather drops below minimums when pilot is within the final approach segment are they legal to continue
Yes
Types of threats
personnel, environmental, technical
CRM definition
enhances a critical set of observable interpersonal human behaviors that go beyond technical stick and rudder skills. Augments technical expertise to create a more productive, safe crew environment. CRM focuses on the behavioral skills used to effectively communicate and manage resources.
TEM definition
refers to the process of managing operational threats and human errors. Threat management reduces the potential for pilot error, while error management mitigates the negative consequences of errors. TEM promotes vigilance versus complacency by implementing active and continuous process of identifying and preparing for threats and identifying and repairing errors at the earliest possible opportunity.
High IFR tab of IFB will display airports that have at least ___ ft runways
5000
Process for MCP changes
Verbalize, verify, and monitor
Departure brief acronym
Personnel: Establish rapport, safe (threats (PET)), legal, efficient.
Admin: weather, notams, clearance, routing, fuel, mx status
Taxi: brief taxi route and hotspots
Emergencies: Takeoff emergencies
SID: brief the SID
If cleared visual approach are you allowed to descend below floor of class B
No, all published approaches will keep you within class B
RVSM requirements
- 2 independent altitude reporting systems crosschecked within 200’.
- altitude alerting system
- automatic altitude control system
- transponder with altitude reporting
Difference between minimum and emergency fuel
Min- when any delay will result in the burning of reserve fuel. No priority handling.
Emergency- Priority handling, must proceed direct to the airfield of intended landing without delay.
Tell me about yourself
Professional personal
Tell me about a time you regretted a decision
Ktik bouncing loss of utility hyds
Tell me about a conflict with a coworker
Fuel loading
Tell me about a time you failed to meet expectations
Rewind in pax,
United hubs
San Fran, LA, Denver, Houston, Chicago, Dulles, Newark
TMAAT you had a CRM breakdown
Mohalab
TMAAT you had a conflict in the cockpit
Flight Engineer / Senior Corchoran
Abort after 80 knots
Fire, failure, windshear, unsafe condition
