TMAAT Flashcards

1
Q

Tell me about yourself

A

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Tell me about yourself, focus on things not in your resume

A

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Tell us what you know about United

A

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Tell us what you know about Jetblue

A

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is diversity, what experience do you have with diversity?

A

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

TMAAT you provided outstanding customer service

A

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

TMAAT when you performed at your worst

A

Engineering Analysis- bulk code vs loop

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

TMAAT you used CRM to solve a problem

A

13K loss of utility hyds

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

One positive and one negative aspect of your job

A

I feel like I make a difference, QOL for family.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is culture and what does it mean to you

A

Day to day atmosphere, culture driven by leadership and camaraderie. Company offers outstanding culture due to a strong shared goal, employee buy-in, camaraderie, and a sense of social responsibility in the community.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

TMAAT you went out of your way for someone

A

POOJ training dets

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

TMAAT you made a decision that you instantly regretted

A

Bounce below 13K loss of hyds

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

TMAAT you used the core values of JetBlue

A

Wing loading, Cameron Walters, 2019.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the biggest challenge in your career

A

Work life balance

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

TMAAT you had a crew member or coworker who was uncooperative

A

Geoff pencilling himself in for IP syllabus.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

TMAAT you went above and beyond to handle an unreasonable customer request

A

eTOLD .

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Why are you leaving your current employer

A

Passion for flight and quality of life.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

TMAAT you had to take a leadership role unexpectedly

A

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

TMAAT you had to resolve a problem with the help of others

A

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

TMAAT you had an unusual situation in the cockpit

A

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

TMAAT you had to intervene in a conflict between two other people

A

.

22
Q

TMAAT you saw someone break a policy or procedure

A

.

23
Q

What are two strengths and two weaknesses

A

.

24
Q

Out of all of the applicants why should we pick you

A

.

25
Q

Tell me how you define outstanding customer service

A

.

26
Q

Why UAL

A

.

27
Q

TMAAT you saw a coworker struggling

A

.

28
Q

TMAAT someone lost credibility in your eyes

A

.

29
Q

TMAAT you had to work with someone you did not care for

A

.

30
Q

TMAAT you did less than your fair share and how did you feel about it

A

.

31
Q

Tell me about a time you had to operate under a rule, guidance, or SOP that you did not agree with

A

.

32
Q

TMAAT you had to deal with change

A

.

33
Q

TMAAT you learned something about yourself from talking to another person

A

.

34
Q

TMAAT you failed to meet a goal

A

.

35
Q

TMAAT you made a mistake or learned a lesson in the cockpit

A

.

36
Q

What motivates you

A

.

37
Q

TMAAT you had a problem to solve and had to convince others to follow you

A

.

38
Q

TMA your best customer service day

A

.

39
Q

TMAAT you had to offer constructive criticism to a coworker

A

.

40
Q

TMAAT when someone declined your advice

A

.

41
Q

TMAAT when something you said or did negatively impacted a coworkers

A

.

42
Q

TMAAT that you feel you were treated unfiarly

A

.

43
Q

TMAAT you were pressured to fly or do something I wasn’t comfortable with

A

.

44
Q

TMAAT you improved a process or organization

A

.

45
Q

TMAAT a decision you made was questioned

A

.

46
Q

WWYD if inflight and you receive a message that your aircraft is the target of a terrorist attack

A

.

47
Q

When would you take controls from the captain

A

.

48
Q

TMA your class failure/ low GPA

A

.

49
Q

WWYD if your captain continually missed crossing restrictions

A

..

50
Q

TMAAT a captain asked you to do something you were not comfortable with

A

.