Unit Operations Management

Question 1

Strategic planning

Answer 1

Availability of the right resources in sufficient quantity
Scheduling system

Question 2

Tactical planning

Answer 2

Resource allocation
Allocation of resources to departments and specialties

Question 3

Operational planning

Answer 3

Resource scheduling
Scheduling of patients

Question 4

Net utilization

Answer 4

TCD/BT * 100%
Can never exceed the gross utilizaiton

Question 5

Gross utilization

Answer 5

(TCD+TOT)/BT*100%
TOT is seen as utilized time

Question 6

Net utilization within BT

Answer 6

(TCD-OT)/BT*100%

Question 7

Gross utilization within BT

Answer 7

(TCD+TOT-OT)/BT*100%

Question 8

Overtime

Answer 8

TCD + FCT + TOT - BT
Overtime indien positief

Question 9

Strongest influence on raw utilization

Answer 9

1. Underused OR time at the end of the day
2. Late start
3. Turnovertime

Question 10

Gross & net utilzation within block time

Answer 10

Everything outside block time is not utilised time

Question 11

Targets for utilization within BT give incentives for …

Answer 11

reducing/eliminating FCT, since it reduces OT