Unit 8 Flashcards

1
Q

Advantage of of internal recruitment:

A

1) Vacancy can be filled quickly and cheaply.
2) Applicants already know how toe business works.
3) Applicant knows the weakness and strength of the business.
4) Employees become more motivated when they see chance of promotion.

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2
Q

Disadvantage of of internal recruitment:

A

1) Better candidate may have been available.
2) May cause conflict.
3) Does not bring new ideas.
4) There will still be a vacancy to fill.

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3
Q

Contents of job description?

A

1) Job title.
2) Main duties.
3) Responsibilities.
4) Accountability.

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4
Q

Explain job description: Job title

A

example- sales marketing executive.

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5
Q

Explain job description: Main duties

A

example- plan to carry out marketing activities.

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6
Q

Explain job description: Responsibility

A

Who the job holder is responsible for managing.

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7
Q

Explain job description: Accountability

A

Who the job holder reports to.

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8
Q

Receiving applications and shortlisting?

A

Comparing information from all the applications received and specifically choose who to interview and make a list.

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9
Q

Receiving applications and shortlisting?

A

Comparing information from all the applications received and specifically choose who to interview and make a list.`

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10
Q

Interviewing shortlist candidates?

A

Making a question and answer session with one or two people or even a panel of interviewers interviewing each candidate.

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11
Q

Selecting right candidate:

A

Candidate’s performance in the interview and any tests they have taken. Along with educational qualifications, experience and skill gained and references from previous and current employers.

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12
Q

What are the proper stages of employing?

A

1) Receiving applications and shortlisting.
2) Interviewing shortlist candidates.
3) Selecting right candidate.

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13
Q

Benefits of training employees?

A

1) More efficient workers.
2) Improves quality of business decisions.
3) Helps employees develop skills.
4) Easier to recruit employees and keep existing employees.
5) Improves customer service.
6) Helps reduce accidents.
7) Improves business’s competitiveness.

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14
Q

Ways of terminating employment?

A

1) Resignation.
2) Retirement.
3) Redundancy.
4) Dismissal.

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15
Q

Reasons of dismissal:

A

1) Incompetence: The employee does not perform tasks to the standard.
2) Poor conduct: Employee breaks rules and cause inconvenience to other employees.

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16
Q

Reasons for downsizing workforce?

A

1) Fall in demand of product made by employees.
2) New technology does not require a work to have employees.
3) Relocation of business.

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17
Q

Factors of selecting employees for redundancy?

A

1) Employee productivity.
2) How often employee is late for work in a certain timeframe.
3) Age of employee.

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18
Q

Contract of employment includes:

A

1) Name of employer.
2) Name of employee.
3) Date of commencement of employment.
4) Employee payment amount.
5) Number of hours expected to work.
6) Job title and responsibilities.
7) Number of holidays they will receive.
8) Period of notice.
9) Grievance and disciplinary procedures.

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19
Q

Advantages of external recruitment?

A

1) May bring new ideas, may improve effectiveness and efficiency of the business.
2) Wider choice of applicants.
3) Avoids risk of causing conflict between employees.

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20
Q

Disadvantages of external recruitment:

A

1) Longer to fill the vacancy.
2) More expensive.
3) External applicants require training.

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21
Q

Factors of advertising job

A

1) If job is filled with internal recruitment, staff notice board, staff email or workplace newsletter can be used.
2) If it is external recruitment, newspaper and specialist magazines can be used to advertise.
3) Unskilled or semi-skilled job vacancies will be filled from local population, no need to advertise nationally.
4) Newspaper advertisement is usually expensive, money may be wasted.

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22
Q

Benefits of part time employees:

A

1) May attract people who want to have a flexible work time.
2) Offering a full time employee to take part time job may help the business keep experienced employees.
3) Allows the business to easily switch tasks between employees.
4) Part time employees may be more productive.
5) Helps increase skill and experience of workforce.
6) Part time employees do not need to take time off for daily activities.

23
Q

Disadvantages of part time employees:

A

1) Increase in induction and training costs.
2) May cause communication problems.
3) Quality may not be as good.

24
Q

Methods of training new employees?

A

1) Introduction
2) On the job
3) Off-the-job

25
Q

Activities of training method: introduction.

A

Introduces employees to:
a. Colleagues.
b. Organizational structure and responsibilities.
c. Health and safety procedures.
d. Facilities for the employees.

26
Q

Explain employee training method: On the job.

A

Employees learning skills they need to complete tasks in the workplace. They may also watch an experienced employee working.

27
Q

Explain employee training method: Off-the-job.

A

Training in colleges and universities. Often used in positions with high requirements.

28
Q

Benefits of employee training method: Introduction.

A

Workers will perform better.

29
Q

Benefits of employee training method: On the job.

A

i. Cheap.
ii. Employees learn better.
iii. Employees produce output.

30
Q

Benefits of employee training method: Off the job.

A

i. Employees learn latest methods.
ii. Does not disrupt performance of other employees.

31
Q

Disadvantages of employee training method: Introduction.

A

Workers will not contribute, yet get a payment.

32
Q

Disadvantages of employee training method: On the job.

A

i. Might get bad habits from other employees.
ii. Might not learn most up-to-date methods
iii. Mistakes lead to more waste.
iv. Slows production of experienced employees.

33
Q

Disadvantages of employee training method: Off the job.

A

i. No output from training.
ii. May be expensive.

34
Q

Effects of unfair dismissal:

A

1) Victim can take legal action.
2) If employee is a member of trade union, trade union may fight back.
3) If a court decides employee has been unfairly dismissed, the business may have to compensate the victim.

35
Q

Effects of discrimination:

A

1) May take legal action.
2) Trade unions will provide legal evidence and will fight back.

36
Q

Factors of health and safety factors:

A

1) Rules increase costs.
2) Lower accidents will be more beneficial.
3) Helps keep output level high.
4) Employer will not have to pay employees for health bills.

37
Q

Effects of Legal minimum wage:

A

1) Increases business costs.
2) Motivates employees to work harder, increases productivity.

38
Q

Internal recruitment:

A

Filling a vacant post with someone already employed in the business.

39
Q

External recruitment:

A

Filling a vacant post with someone outside of the business.

40
Q

Job analysis?

A

Process that identifies the requirement and content of a job in terms of activities. Such as skills, experience and other qualities.

41
Q

Job description:

A

A list of all the key points about a job.

42
Q

Personal specification:

A

List of skills, experience and qualifications required.

43
Q

Shortlist

A

A list of candidates chosen from all applicants to be interviewed.

44
Q

Off-the-job training:

A

Training taking place away from the workplace. Such as colleges and universities.

45
Q

Resignation:

A

Termination of employment by employee.

46
Q

Retirement:

A

Termination of employment by employer after the employee reaches an age where they can no more work.

47
Q

Redundancy:

A

Termination of employment by employer because job is not needed anymore.

48
Q

Dismissal:

A

Termination of employment by employer because of the activities of the employee.

49
Q

Period of notice:

A

Informing the employer a certain amount of time before quitting the job.

50
Q

Unfair dismissal:

A

Taking away employment without a good reason.

51
Q

Discrimination:

A

Treating an employee differently due to their religion, skin color, gender, race or disability.

52
Q

Health and safety:

A

Rules put in place to make sure employees to not receive an injury while in the workplace.

53
Q

Legal minimum wage:

A

A minimum amount a business can pay to employees.