unit 7

Question 1

lobby life

Answer 1

connect and engage with members during this dedicated time for conversation

Question 2

lobby intro

Answer 2

generate excitement for the days workout energizing members and creating a positive atmosphere

Question 3

class entry

Answer 3

transition seamlessly into the studio, ready to kick off class and embark on a fun and energizing class

Question 4

There are three key aspects to Lobby Life

Answer 4

Connect with Members: Engage in conversations and foster connections.
Check-in with Front Desk: Coordinate with the front desk staff for smooth operations.
Review Station Assignment Sheet: Assist with station sign-ups and get to know members’ names.

Question 5

connect with members

Answer 5

Before class, spending time in the lobby is a great way to interact with members and foster a positive, welcoming atmosphere. Engaging with members builds the Orangetheory community and promotes connection, adherence, motivation, and a strong sense of community.

Use the tips listed above to effectively connect with members. Above all, be yourself and create an inviting atmosphere where everyone feels welcome. These practices will foster connections and enhance the overall experience for

Question 6

Check-in with Front Desk Staff

Answer 6

Before every class, check in with the front desk to stay connected to the studio team, get updates on class schedules and capacity, and get important member info, like First Visit Members. Use this checklist to ensure you don’t miss anything. Establishing rapport with studio staff during check-ins makes communication easier and creates a cohesive member experience.

Regularly checking in with the front desk staff before class keeps you informed, connected, and prepared, ensuring a seamless and positive member experience.

Question 7

Review Station Assignment Sheets

Answer 7

When members check-in for class, they’re assigned a station using the Station Assignment Sheet. This ensures everyone has their own spot and keeps things flowing smoothly during class. Helping out at
the front desk and with the Sheet is a good way to get to know your members’ names. Plus, it gives you the chance to help set-up members who choose to use the bike or strider.

Once all members are signed up, the front desk staff is responsible for bringing the Station Assignment Sheet into the studio and placing it on the Coach’s station. This can be a great tool to use during class to remember members’ names.

Question 8

welcome / name

Answer 8

Grab members’ attention
State your name and provide a warm welcome

Question 9

class teaser

Answer 9

Give a short highlight of the workout
State the emphasis (ESP) of each section (Treadmill, Rower, Floor)
Use the Daily Beat for ideas for your Lobby Teaser

Question 10

exercise restriction

Answer 10

Ask members to share with you any exercise restrictions they may have (injuries, illness, etc)
Encourage members to communicate any concerns or restrictions during class rather than in the lobby. This allows for personalized support without any potential embarrassment or delays in starting the workout.

Question 11

class entry

Answer 11

Opening the studio door
Giving a personalized kick-off
Turning mic on and starting class!

Question 12

goal of the warm up

Answer 12

to get everyone to base

Question 13

what color box is the warm up in

Answer 13

yellow

Question 14

You will coach a Set-Up multiple times during class.

Answer 14

The initial Set-Up is always coached immediately after the Warm-Up

Set-Ups always occur after any Full Class Transition

Set-Ups may be coached between blocks within a segment when no Full Class Transition occurs

Question 15

Set-Up Coaching Volley

Answer 15

Similar to the Warm-Up, the Set-Up is a back-and-forth coaching volley between the different groups. Timing is critical for keeping class moving. Knowing your Template and the elements of the Set-Up will ensure you can say everything in the time allotted for the different Set-Ups throughout class. You will
coach a Set-Up in every 2G, 3G, and Lift 45 class. However, the type of Set-Up you coach and how the
volley occurs will vary based on the class format and Template. Below are general guidelines for
coaching the Set-Up across class types.

Question 16

floor set up

Answer 16

• floor set up is coached in every 2 g,3g and lift
  -floor set up is coached first to maxize time
  -each tie there is a new floor block do ORDER

Question 17

tread set up

Answer 17

-coached in 2g and 3g
-starts with an overview and followed by a forcast

Question 18

rower set up

Answer 18

-3g
-can be coached at various times
based on the 2g template
-rower set up starts with the overview and then followed by forecast
-

Question 19

rower overview

Answer 19

At the start of every Set-Up you will provide an Overview – which includes 3 steps for
each Rower Block. The Overview is ONLY provided at the START of each Rower Block. 

Provide total duration of the block 
Provide the pattern of the block from the Rower Header 
Provide the GOAL of the block 

Question 20

rower forcast

Answer 20

When coaching a Rower Set-Up, you will ALWAYS include a Rower Forecast. Coaching a Rower Forecast will be dependent on the Template programming for the Block. If the Block includes intervals,
use the same steps as the treadmill to pair the efforts.

Pair the Efforts (if applicable) 
● Identify the work & recovery effort(s)  
Give Work Effort
● Base, Push, or All Out Effort
Describe feeling of Work Effort
● Focus on the metric focus used in the Warm-Up  
Countdown (if it makes sense based on the Template programming)
● 3, 2, 1, Effort! 

Question 21

sometimes rower demo

Answer 21

If the Rower Block includes exercises, then you’ll need to complete a Demo as part of the Set-Up. Because the exercises will not be shown on the VVA, you are required to complete a Full Demo for all of the exercises within the Rower Block. This means you will show and talk through the full execution of the exercises with the proper equipment.