Unit 6 Personalisation LO2 Flashcards
The key concepts of a person-centered approach
Knowing the person as an individual Empowerment and power Researching the individuals values and preferences Choice and autonomy Respect and dignity Empathy and compassion
A balance between what is important to and what is important for a person
Should risks be allowed?
Are risks positive or negative?
Risks are part of everyday life, service users may find a positive experience.
Enhancing voice, choice and control
A balance has to be achieved between levels of protection and levels of choice and control.
Wishes of the individual and the duty of care must also be carefully balanced.
Empowerment should mean allowing and individual to make their own decisions that carers may disagree with.
Clarification of roles and responsibilities
It is the role and responsibility of the carer/ personal assistant to provide support for the individual.
Professionals are no longer in charge for making decisions about an individual’s life.
To live life the way they want for example:
To be employed - the Equality Act 2010 ensures people are not discriminated against and allows for a person to have independence.
To form meaningful relationships - allowing a person to live in a community and build relationships rather than being in an institution or away from a community.
Co-production, choice and control
To be treated as an equal partner in decision making about their care.
To be able to make decisions about their life/care.
To have more of what is important to them.
Inclusive and competent communities
To be able to participate in community activities this helps a person to feel valued and give a sense of being part of a team.
To volunteer means that they can develop hobbies and gives them a resin to carry on going and make friends.
To feel they belong to groups, clubs and societies.
The Policy landscape
This is where Acts of parliament such as the Equality Act and the Health and Social Care Act are in place to enable people to be treated in a fair and equal way. It also states about the features of personal budgets.
Discuss the challenges to adopting a person-centered approach
Screening - checking a certain body part. E.G. Smear test
Preventative measures - stop something bad from happening
Universal services - Provision of services to every resident in the country.
Service led - individual has to fit into existing services - day centres.
Needs assessment - process for indentifying and recording for Health and Social Care needs of an individual
Degenerate condition - medical problems that worsen over time.
Challenges to adopting a person - centered approach
Resistant to change
Institutional history of public services
Institutions promoting a medical model of disability
Lack of staff training
Communication barriers
Respecting choice when alternatives may promote better health or well-being
Focusing on deficits rather than capacities
Lack of clarity over rules and responsibilities
Resistant to change
People can be resistant to change as they may fear the unknown. Professionals may feel like they have lost the power.
Institutional history of public services
Professionals know best and individuals would accept what the doctor/nurse was saying without question. This restricted choice and there could have been misdiagnosis.
Institutions promoting a medical model of disability
See’s disability as a problem and therefore the person is limited and cannot function in society.
Lack of staff training
Incompetent
Training should take place in the care setting
Communication barriers
Resentment, frustration, misunderstanding
Respecting choice when alternatives may promote health and wellbeing
Accepting individuals choice and respecting them
Focusing on deficits rather than capacities
Focus on strengths, overcome deficits
Encourage strengths
Lack of clarity over roles and responsibilities
Everyone who has a say has responsibilitity
Methods for overcoming challenges
Values - based recruitment Staff training Regular review of support provided Recognising when provision is not person-centered and taken action to rectify Modeling behaviour
Values based recruitment
Opproach which attracts and recruits students, trainees and employees on the basis that their individual values and behaviours align with the values of the NHS Constitution
The purpose is to ensure that the right workforce is recruited
Staff training
Reduces job search
Reduces staff turnover
Increases jobs satisfaction
Increases confidence to deliver person-centered care through knowledge gain or in education and training
Regular review of support provided
The review is the mechanism by which the need for a revision is determined
Reviews should be completed in a person-centered way, when the individual, their family and professionals feel it necessary.
The review date should be included in the support plan
Recognising when provision is not person-centered and taken action to rectify
This could happen if the professional working with the individual fails to constantly check that the individual is aware of what is happening and that they are in control of the process
If the individual does not feel in control then this could be rectified by the professional
This should be a person taking a passive role in their care
This needs to be identified and challenges
Modeling behaviour
Showing good practice and highlighting when practice is good
This means that others can observe and then model the behaviour
