Unit 6 Personalisation LO2

Question 1

The key concepts of a person-centered approach

Answer 1

Knowing the person as an individual
Empowerment and power
Researching the individuals values and preferences
Choice and autonomy
Respect and dignity
Empathy and compassion

Question 2

A balance between what is important to and what is important for a person

Answer 2

Should risks be allowed?
Are risks positive or negative?
Risks are part of everyday life, service users may find a positive experience.

Question 3

Enhancing voice, choice and control

Answer 3

A balance has to be achieved between levels of protection and levels of choice and control.
Wishes of the individual and the duty of care must also be carefully balanced.
Empowerment should mean allowing and individual to make their own decisions that carers may disagree with.

Question 4

Clarification of roles and responsibilities

Answer 4

It is the role and responsibility of the carer/ personal assistant to provide support for the individual.
Professionals are no longer in charge for making decisions about an individual’s life.

Question 5

To live life the way they want for example:

Answer 5

To be employed - the Equality Act 2010 ensures people are not discriminated against and allows for a person to have independence.
To form meaningful relationships - allowing a person to live in a community and build relationships rather than being in an institution or away from a community.

Question 6

Co-production, choice and control

Answer 6

To be treated as an equal partner in decision making about their care.
To be able to make decisions about their life/care.
To have more of what is important to them.

Question 7

Inclusive and competent communities

Answer 7

To be able to participate in community activities this helps a person to feel valued and give a sense of being part of a team.
To volunteer means that they can develop hobbies and gives them a resin to carry on going and make friends.
To feel they belong to groups, clubs and societies.

Question 8

The Policy landscape

Answer 8

This is where Acts of parliament such as the Equality Act and the Health and Social Care Act are in place to enable people to be treated in a fair and equal way. It also states about the features of personal budgets.

Question 9

Discuss the challenges to adopting a person-centered approach

Answer 9

Screening - checking a certain body part. E.G. Smear test
Preventative measures - stop something bad from happening
Universal services - Provision of services to every resident in the country.
Service led - individual has to fit into existing services - day centres.
Needs assessment - process for indentifying and recording for Health and Social Care needs of an individual
Degenerate condition - medical problems that worsen over time.

Question 10

Challenges to adopting a person - centered approach

Answer 10

Resistant to change
Institutional history of public services
Institutions promoting a medical model of disability
Lack of staff training
Communication barriers
Respecting choice when alternatives may promote better health or well-being
Focusing on deficits rather than capacities
Lack of clarity over rules and responsibilities

Question 11

Resistant to change

Answer 11

People can be resistant to change as they may fear the unknown. Professionals may feel like they have lost the power.

Question 12

Institutional history of public services

Answer 12

Professionals know best and individuals would accept what the doctor/nurse was saying without question. This restricted choice and there could have been misdiagnosis.

Question 13

Institutions promoting a medical model of disability

Answer 13

See’s disability as a problem and therefore the person is limited and cannot function in society.

Question 14

Lack of staff training

Answer 14

Incompetent

Training should take place in the care setting

Question 15

Communication barriers

Answer 15

Resentment, frustration, misunderstanding

Question 16

Respecting choice when alternatives may promote health and wellbeing

Answer 16

Accepting individuals choice and respecting them

Question 17

Focusing on deficits rather than capacities

Answer 17

Focus on strengths, overcome deficits

Encourage strengths

Question 18

Lack of clarity over roles and responsibilities

Answer 18

Everyone who has a say has responsibilitity

Question 19

Methods for overcoming challenges

Answer 19

Values - based recruitment
Staff training
Regular review of support provided
Recognising when provision is not person-centered and taken action to rectify 
Modeling behaviour

Question 20

Values based recruitment

Answer 20

Opproach which attracts and recruits students, trainees and employees on the basis that their individual values and behaviours align with the values of the NHS Constitution
The purpose is to ensure that the right workforce is recruited

Question 21

Staff training

Answer 21

Reduces job search
Reduces staff turnover
Increases jobs satisfaction
Increases confidence to deliver person-centered care through knowledge gain or in education and training

Question 22

Regular review of support provided

Answer 22

The review is the mechanism by which the need for a revision is determined
Reviews should be completed in a person-centered way, when the individual, their family and professionals feel it necessary.
The review date should be included in the support plan

Question 23

Recognising when provision is not person-centered and taken action to rectify

Answer 23

This could happen if the professional working with the individual fails to constantly check that the individual is aware of what is happening and that they are in control of the process
If the individual does not feel in control then this could be rectified by the professional
This should be a person taking a passive role in their care
This needs to be identified and challenges

Question 24

Modeling behaviour

Answer 24

Showing good practice and highlighting when practice is good

This means that others can observe and then model the behaviour