Unit 6- Personalisation LO1

Question 1

Definition of personalisation

Answer 1

People receiving support, either statutory or self-funded, have choice and control over that support in all care settings.

Question 2

What is a direct payment?

Answer 2

Gives service users money directly to pay for their own care, rather than the traditional route of a Local Government Authority providing care for them.

Question 3

What is a personal budget?

Answer 3

A personal budget or home budget is a finance plan that allocates future personal income towards expenses, savings and debt repayment.

Question 4

What is a managed account?

Answer 4

A managed account service ensures that no one is excluded from the chance to have direct payments to manage a personal budget for their care and support needs.

Question 5

What is coproduction?

Answer 5

Improve participation and coproduction with people who use services and carers to develop and deliver better social care and health provision.

E.g. citizenship model

Question 6

What is choice and control?

Answer 6

Choice and control is how you arrange your care and support. It is designed to help you receive services in a way that suits you and your family, and offers more control over the way your services are delivered.

e.g. where and how care is provided, employing personal assistants.

Question 7

What is a self-assessment of needs?

Answer 7

A supported self-assessment is one way of carrying out needs of a carers assessment. It is led by the local authority and can only be offered if the individual is willing and able to carry it out.

Question 8

What is changing roles of professionals?

Answer 8

The individual knows what is best for themselves, not the professional.

Question 9

What are statutory services?

Answer 9

These are services that are paid for and provided by the government e.g. National Health Service (NHS). These are services that are run as a business.

Question 10

What does aspiration mean?

Answer 10

A hope or ambition of achieving something.

Question 11

What does proactive mean?

Answer 11

Creating or controlling a situation rather than just responding to it after it has happened.

Question 12

Benefits of personalisation to an individual

Answer 12

Improved self-esteem 
More opportunities to socialise
Gain and maintain control
Can remain in own home
Inclusion in community
Improved information and guidance
Improved quality of life

Question 13

Improved self-esteem

Answer 13

Improved quality of life- socialise more

Question 14

Gain and maintain control

Answer 14

They may decide to employ somebody- having control

Empowerment

Question 15

Can remain in own home

Answer 15

Gain and maintain control

Independence

Question 16

Improved quality of life

Answer 16

Independence

Improved self-esteem

Question 17

Positive impacts of socialisation

Answer 17

Direct payment for care allowing rapid access to services
Inclusion within communities preventing isolation
Remaining in own home where familiarity and sense of belonging add to quality of life
Access to information and guidance allowing better choices
New opportunities

Question 18

Direct payment for care allowing rapid access to services

Answer 18

Can have care as and when they need it, don’t have to wait for local authority to authorise it.

Question 19

Inclusion within communities preventing isolation

Answer 19

Chance to socialise, can live with people who don’t need support or care.

Question 20

Remaining in own home where familiarity and sense of belonging add to quality of life

Answer 20

Know the community and neighbours, having their memories and belongings with them, feel safe.

Question 21

Access to information and guidance allowing better choices

Answer 21

Looking at all the options, having all the facts, they are in control of their choices.

Question 22

New opportunities

Answer 22

Employment and training, higher education are available for those who can pay for the support they need.

Question 23

Challenges that impact on personalisation

Answer 23

Care limited to the prescribed budget

Availability and access to some services may be restricted in some areas

Question 24

Care limited to the prescribed budget

Answer 24

Set amount of money which does not change throughout the year, budget could be spent quickly.

Question 25

Availability and access to some services may be restricted in some areas

Answer 25

Availability of trained staff might be difficult to access services.

Question 26

Legislation underpinning personalisation

Answer 26

Health and Social Care Act 2012
Local Authority Circular (DH) 2008- Personalisation Guidance
The Care Act 2014
Children and Families Act 2014

Question 27

The role of local authority

Answer 27

Assessment- EHCP, Fair access to care, Budgets
Housing- Meeting housing needs, Adaptations, Choice of Residence
The Care Act- Removed geographical barriers
Decentralising and commissioning- Outsourcing services, Greater range of choice

Question 28

Education, Health and Care Plan

Answer 28

Written in partnership with parents and children.
Assesses the need of a child’s education, health and care.
Replaced statement of special educational needs and involves parents, carers and the child.
Child needs to be assessed.
Require help and resources which are not usually available.
Have a severe or complex long-term need that affects everyday life.
Need intensive help and support from more than one agency.
Show evidence that they are making limited or no progress, despite high levels of support.
Show evidence of a graduated response to interventions, support and resources already in place.

Question 29

Fair access to care

Answer 29

Implemented by the government in 2003.
Common framework used to determine if someone is eligible.
Hope to iron out any consistencies.
Four strands to eligibility- critical, substantial, moderate or low.
Example- not having upstairs toilet- stair lift/commode.

Question 30

What is an individual budget?

Answer 30

assessed for a personal budget

completing a self-assessment

Question 31

Adaptations available to help individuals live independently

Answer 31

Personal budget
Stairlift allows people to have access to different parts of the house.
Having a commode if there is only one toilet.
Carers available
Recliner chairs for comfort
Special glasses- eye surgeries

Question 32

Housing

Answer 32

Choice of residence
Housing adaptations
Meeting housing needs

Question 33

Choice of residence

Answer 33

Personalisation means that individuals should have choices about where and how they live. The authority must make sure the homes can be accessed by their individuals who live there. Range of specialist housing available with options making them meet individual needs.

Question 34

Housing adaptations

Answer 34

Could be to an individuals home or an already adapted purpose built home. For example, wheelchair friendly homes would need a lower kitchen sink and bench area. The hob/oven needs to be accessible too and a hoist system might be needed to use the bathroom and get into bed.