Unit 2- Equality, Diversity and Rights Flashcards
Strengths of legislation in reducing discrimination in society
Helps raise awareness.
Gives people more rights.
Commissions provide support.
Helped to reduce discrimination.
More opportunities for groups in society/improved access e.g. disability.
Closed pay differentials to an extent.
More equality in terms of job opportunities.
System of redress/support.
Merging of previous laws may make the process of seeking redress easier.
Weaknesses of legislation in reducing discrimination in society.
Legislation alone does not reduce discrimination/discrimination still exists- need to work harder at changing attitudes.
More emphasis within education, advertising, media etc to improve role models and reduce stereotypes.
Fear of victimisation
Stereotyping still very influential
Cost
System of redress or people/groups who can help/advise when encountering discrimination/unequal treatment
Equal opportunities commission County court CAB Solicitor Employment tribunal European courts of human rights Refer to legislation/policies Trade union Complain to hospital/complaints manager.
What is a policy?
A policy is a written course of action to be taken in a set of circumstances.
Common policies
Anti-bullying policies
An equal opportunities policy
Child protection policy
Health and safety policy
Component and implementation definition
Component- part
Implementation- put into practice, use or apply
5 components of a policy
Policy statement Implementation plan Ways to monitor Evaluation Targets for improvement
Acronym for policies
Policy Implementation Monitoring Evaluation Target setting
Identify 7 ways care practitioners can communicate effectively
Positive body language Listen Not being patronising Use of aids- hearing loops Use it specialised language- BSL Varied vocabulary Adapt to communication
What is being patronising?
Talking down to somebody.
Name 3 examples of health care practitioners
Paramedic
Nurse
Dentist
Identify 2 ways a care practitioner can consult with a service user
Ask questions
Seek opinions and views
What does trust mean
Relying on somebody that says they won’t or will do something
Name 3 examples of early years practitioners.
Nursery nurse
Nursery assistant
Reception teacher
What does “care practitioner” mean?
Somebody who gives care
Why should care practitioners listen to individual needs?
Value and empower service user.
Why should care practitioners use positive body language/eye contact?
Shows they are listening
Feel valued/empowered
Identify 3 ways a care practitioner can challenge discrimination at the time
Can tell the person who is discriminating the other person what they are doing
Report to senior staff
Can tell the service user how to complain
Why should care practitioners adapt communication- emphasising words/slowing down/increasing tone?
Equality of access
Meet individual needs
Identify 2 ways care providers challenge discrimination through long-term procedures
Send staff on training sessions.
Deliver awareness sessions.
What does being safe mean?
Out of danger.
Identify 2 ways a care practitioner can give a service user equal and fair treatment
Don’t discriminate.
Find out and treat for individual needs.
What does being valued and having raised self-esteem mean?
Valued and worthy of respect.
How do you answer a long question on providing advocacy?
Describe what it is. What right does it involve. Explain effects. Give example. Link to question.
Name 3 examples of social care practitioners.
Social worker.
Care assistant.
Drop in centre worker.
What are the 4 options a care practitioner needs to give to a service user who wants to complain.
Whether they should complain.
Who they should complain to.
When to complain.
Do they need any services? e.g. police
Identify the 5 things a care practitioner should do if a service user wants to complain?
Write everything down. Seek advice. Stay calm. Listen. Explain how the service user feels.
Identify 3 ways a care practitioner can challenge afterwards/through procedures.
Disciplinary actions against staff.
Complaints procedure.
Update policies.
Identify 3 reasons why a service user may need an advocate.
Lack mental capacity.
Can’t speak for themselves.
Vulnerable.
What does having individual needs met mean?
Being part of the decision making process and being treated as an individual.
What does equal access to services/treatments mean?
People may have to be treated differently to others in order to have the same outcome as everybody else.
What is dignity?
Dignity is not feeling embarrassed and being worthy of respect.
Why should care practitioners avoid patronising?
Initials trust.
Service user feels valued.
Identify 10 grounds on which someone may be discriminated.
Age Gender Sexuality Race Religion Family Status Social status Health status Disability Transgender
Identify 4 ways care practitioners can protect service users from abuse and harm.
CCTV
Trained staff
DBS checks
Go with vulnerable people to check-ups
Why should care practitioners use aids such as hearing loops and specialist methods such as braille/sign language?
Equality of access
Individual needs are met
Service users feel valued/empowered.
When would service users need to complain?
When rights aren’t being met.
Identify 3 ways a care practitioner can challenge discrimination.
When it is taking place.
Challenging discrimination through long-term procedure.
After.
What information does a service user need to be kept up to date with?
Opening hours.
Results.
Change of medication/availability?
If they are moving facilities.
Why is it not always possible to maintain confidentiality in a care setting?
Service user could become a danger to themselves or somebody else.
Service user may commit a serious crime.
Name 5 things service users have a choice about.
What they wear Selection of GP Food Activities What treatment they receive
Why do care practitioners use appropriate vocabulary?
Aids understanding
Identify 5 ways care practitioners can support service users maintain their rights.
Challenge discrimination Provide advocacy Provide up to date information Use effective communication Provide information about complaint procedures.
What does prejudice mean?
Prejudice is pre-judging people on characteristics or attitudes they may hold. This shows what type of person they are. People may generalise groups of people and how they act.
Diversity examples
Rich and poor Age Black and white people Religion Gender Marriage and civil partnership
What does socialisation mean?
When the values and the norms of the society in which a person is being brought up in becomes the accepted way.
When would discrimination not be discrimination?
Disability- the structure of a building cannot be adapted to accommodate every disability.
Related to job requirements- advertisements for a specific sex is ok if it is to meet the holistic needs of a service user.
What is institutional discrimination?
Institutional discrimination refers to a form of discrimination which occurs specifically in institutions such as public bodies or corporations, e.g. in a hospital a nurse may not want to help a criminal and she could be backed up from leadership.
The welfare of the child
The welfare of the child is paramount.
Children’s opinions should be listened to.
Behavioural management should emphasise positive expectations.
A child should never be shaken, slapped, smacked or humiliated.
Keeping children safe and maintaining a healthy environment.
Preventing accidents
Protect health
Sticking to emergency procedures
Protection of children from abuse
Working in partnership with parents/guardians and families and other professionals
Workers must not try and take over a parents role inappropriately.
Parents/families should be treated as an expert on their own child. Wishes should be complied with wherever possible.
Share information with parents.
Respect for culture.
Encouraging children’s learning and development
Children learn most in their early years, therefore care and education at this stage is very important.
Children should be offered a range of activities to encourage their development in different areas.
Planned activities should show high expectations and build on children’s achievements and interests.
Child-initiated play/activities should be valued.
Records of progress kept and shared with parents.
Equality of opportunity
Children should be treated as an individual.
Stereotyping should be avoided.
Workers should demonstrate valuing of children’s racial/other characteristics to develop self-esteem.
Should extend to other staff, parents etc
Anti-discrimination
Workers should not discriminate and should encourage children.
