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Health And Social Care > Unit 2- Equality, Diversity and Rights > Flashcards

Unit 2- Equality, Diversity and Rights Flashcards

1
Q

Strengths of legislation in reducing discrimination in society

A

Helps raise awareness.
Gives people more rights.
Commissions provide support.
Helped to reduce discrimination.
More opportunities for groups in society/improved access e.g. disability.
Closed pay differentials to an extent.
More equality in terms of job opportunities.
System of redress/support.
Merging of previous laws may make the process of seeking redress easier.

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2
Q

Weaknesses of legislation in reducing discrimination in society.

A

Legislation alone does not reduce discrimination/discrimination still exists- need to work harder at changing attitudes.
More emphasis within education, advertising, media etc to improve role models and reduce stereotypes.
Fear of victimisation
Stereotyping still very influential
Cost

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3
Q

System of redress or people/groups who can help/advise when encountering discrimination/unequal treatment

A 
Equal opportunities commission 
County court 
CAB
Solicitor 
Employment tribunal 
European courts of human rights 
Refer to legislation/policies 
Trade union 
Complain to hospital/complaints manager.
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4
Q

What is a policy?

A

A policy is a written course of action to be taken in a set of circumstances.

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5
Q

Common policies

A

Anti-bullying policies
An equal opportunities policy
Child protection policy
Health and safety policy

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6
Q

Component and implementation definition

A

Component- part

Implementation- put into practice, use or apply

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7
Q

5 components of a policy

A 
Policy statement 
Implementation plan
Ways to monitor 
Evaluation 
Targets for improvement
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8
Q

Acronym for policies

A 
Policy
Implementation 
Monitoring
Evaluation
Target setting
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9
Q

Identify 7 ways care practitioners can communicate effectively

A 
Positive body language
Listen
Not being patronising 
Use of aids- hearing loops
Use it specialised language- BSL
Varied vocabulary 
Adapt to communication
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10
Q

What is being patronising?

A

Talking down to somebody.

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11
Q

Name 3 examples of health care practitioners

A

Paramedic
Nurse
Dentist

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12
Q

Identify 2 ways a care practitioner can consult with a service user

A

Ask questions

Seek opinions and views

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13
Q

What does trust mean

A

Relying on somebody that says they won’t or will do something

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14
Q

Name 3 examples of early years practitioners.

A

Nursery nurse
Nursery assistant
Reception teacher

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15
Q

What does “care practitioner” mean?

A

Somebody who gives care

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16
Q

Why should care practitioners listen to individual needs?

A

Value and empower service user.

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17
Q

Why should care practitioners use positive body language/eye contact?

A

Shows they are listening

Feel valued/empowered

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18
Q

Identify 3 ways a care practitioner can challenge discrimination at the time

A

Can tell the person who is discriminating the other person what they are doing
Report to senior staff
Can tell the service user how to complain

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19
Q

Why should care practitioners adapt communication- emphasising words/slowing down/increasing tone?

A

Equality of access

Meet individual needs

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20
Q

Identify 2 ways care providers challenge discrimination through long-term procedures

A

Send staff on training sessions.

Deliver awareness sessions.

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21
Q

What does being safe mean?

A

Out of danger.

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22
Q

Identify 2 ways a care practitioner can give a service user equal and fair treatment

A

Don’t discriminate.

Find out and treat for individual needs.

23
Q

What does being valued and having raised self-esteem mean?

A

Valued and worthy of respect.

24
Q

How do you answer a long question on providing advocacy?

A 
Describe what it is.
What right does it involve.
Explain effects.
Give example.
Link to question.
25
Q

Name 3 examples of social care practitioners.

A

Social worker.
Care assistant.
Drop in centre worker.

26
Q

What are the 4 options a care practitioner needs to give to a service user who wants to complain.

A

Whether they should complain.
Who they should complain to.
When to complain.
Do they need any services? e.g. police

27
Q

Identify the 5 things a care practitioner should do if a service user wants to complain?

A 
Write everything down.
Seek advice.
Stay calm.
Listen.
Explain how the service user feels.
28
Q

Identify 3 ways a care practitioner can challenge afterwards/through procedures.

A

Disciplinary actions against staff.
Complaints procedure.
Update policies.

29
Q

Identify 3 reasons why a service user may need an advocate.

A

Lack mental capacity.
Can’t speak for themselves.
Vulnerable.

30
Q

What does having individual needs met mean?

A

Being part of the decision making process and being treated as an individual.

31
Q

What does equal access to services/treatments mean?

A

People may have to be treated differently to others in order to have the same outcome as everybody else.

32
Q

What is dignity?

A

Dignity is not feeling embarrassed and being worthy of respect.

33
Q

Why should care practitioners avoid patronising?

A

Initials trust.

Service user feels valued.

34
Q

Identify 10 grounds on which someone may be discriminated.

A 
Age
Gender
Sexuality
Race
Religion
Family Status
Social status
Health status 
Disability
Transgender
35
Q

Identify 4 ways care practitioners can protect service users from abuse and harm.

A

CCTV
Trained staff
DBS checks
Go with vulnerable people to check-ups

36
Q

Why should care practitioners use aids such as hearing loops and specialist methods such as braille/sign language?

A

Equality of access
Individual needs are met
Service users feel valued/empowered.

37
Q

When would service users need to complain?

A

When rights aren’t being met.

38
Q

Identify 3 ways a care practitioner can challenge discrimination.

A

When it is taking place.
Challenging discrimination through long-term procedure.
After.

39
Q

What information does a service user need to be kept up to date with?

A

Opening hours.
Results.
Change of medication/availability?
If they are moving facilities.

40
Q

Why is it not always possible to maintain confidentiality in a care setting?

A

Service user could become a danger to themselves or somebody else.
Service user may commit a serious crime.

41
Q

Name 5 things service users have a choice about.

A 
What they wear
Selection of GP
Food
Activities
What treatment they receive
42
Q

Why do care practitioners use appropriate vocabulary?

A

Aids understanding

43
Q

Identify 5 ways care practitioners can support service users maintain their rights.

A 
Challenge discrimination
Provide advocacy
Provide up to date information
Use effective communication
Provide information about complaint procedures.
44
Q

What does prejudice mean?

A

Prejudice is pre-judging people on characteristics or attitudes they may hold. This shows what type of person they are. People may generalise groups of people and how they act.

45
Q

Diversity examples

A 
Rich and poor
Age
Black and white people
Religion
Gender
Marriage and civil partnership
46
Q

What does socialisation mean?

A

When the values and the norms of the society in which a person is being brought up in becomes the accepted way.

47
Q

When would discrimination not be discrimination?

A

Disability- the structure of a building cannot be adapted to accommodate every disability.
Related to job requirements- advertisements for a specific sex is ok if it is to meet the holistic needs of a service user.

48
Q

What is institutional discrimination?

A

Institutional discrimination refers to a form of discrimination which occurs specifically in institutions such as public bodies or corporations, e.g. in a hospital a nurse may not want to help a criminal and she could be backed up from leadership.

49
Q

The welfare of the child

A

The welfare of the child is paramount.
Children’s opinions should be listened to.
Behavioural management should emphasise positive expectations.
A child should never be shaken, slapped, smacked or humiliated.

50
Q

Keeping children safe and maintaining a healthy environment.

A

Preventing accidents
Protect health
Sticking to emergency procedures
Protection of children from abuse

51
Q

Working in partnership with parents/guardians and families and other professionals

A

Workers must not try and take over a parents role inappropriately.
Parents/families should be treated as an expert on their own child. Wishes should be complied with wherever possible.
Share information with parents.
Respect for culture.

52
Q

Encouraging children’s learning and development

A

Children learn most in their early years, therefore care and education at this stage is very important.
Children should be offered a range of activities to encourage their development in different areas.
Planned activities should show high expectations and build on children’s achievements and interests.
Child-initiated play/activities should be valued.
Records of progress kept and shared with parents.

53
Q

Equality of opportunity

A

Children should be treated as an individual.
Stereotyping should be avoided.
Workers should demonstrate valuing of children’s racial/other characteristics to develop self-esteem.
Should extend to other staff, parents etc

54
Q

Anti-discrimination

A

Workers should not discriminate and should encourage children.

Health And Social Care (13 decks)

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