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Fundamentals for Success in Business - D072 > Unit 6: Module 8 > Flashcards

Unit 6: Module 8 Flashcards

EXPLORING ELEMENTS OF LEADERSHIP

1
Q

Define leadership.

A

Someone that is influential within in a group of people.

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2
Q

How do leaders gain power?

A

A leader’s power is given (gained, or earned) by the followers that respect them for their knowledge and appeal.

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3
Q

Define manager

A

An individual assigned a position to oversee a group or project

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4
Q

How do managers gain power?

A

They are assigned or appointed.

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5
Q

How can individuals exhibit leadership?

A

By mentoring others, keeping a positive attitude and encouraging others to do better.

Examples: Coaches. teachers, political/religious leaders.

What these leaders all have in common is that they set direction and inspire others to accomplish amazing things.

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6
Q

Define locus of control.

A

The degree to which a person believes that they have control over their lives.

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7
Q

Define internal locus of control.

A

People who believe that they control what happens in their lives.

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8
Q

Define external locus of control.

A

People who believe that outisde factors controld their lives.

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9
Q

What are the 7 core traits of successful leaders according to Edwin Lockert? (ICE HOP)

A 
Intelligence
Conscientiousness 
Extraversion
High self-esteem
Openness
Personality
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10
Q

What traits of successful leaders have other studies shown?

A

Consideration and Initiating

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11
Q

Identify two types of leader behaviors.

A

“Job Centered

Employee/member centered”

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12
Q

Define job-centered behaviors and provide an example.

A

These are supervisory functions like planning, scheduling and providing resources. This type of behaviour is focused on performance.

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13
Q

Define employee-member centered behaviors and provide an example.

A

Focuses on supporting the employees often by making cohesive work environments.

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14
Q

What are the five leadership styles identified in the Blake Mouton Leadership Grid? (ASSIC)

A 
Accomodating
Sound
Status Quo
Indifferent
Controlling
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15
Q

According to Blake & Mouton, what determines which leadership style a manager should use?

A

The focus and level of concern for people versus the concern for production

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16
Q

What does a status quo management style indicate according to the Blake & Mouton leadership grid?

A

Balance and Compromise.

Endorses results that are popular without taking unneccesary risks.

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17
Q

What does an indifferent management style indicate according to Blake & Mouton’s leadership grid?

A

Evade and Elude.

Distance themselves from taking active responibility to keep a distance from any entanglements with problems.

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18
Q

What does a controlling management style indicate according to Blake & Mouton’s leadership grid?

A

Direct & Dictate

An aggressive management style that dicates the course of actions and enforces all rules to prevent deviation

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19
Q

What does an accommodating management style indicate according to Blake & Mouton’s leadership grid?

A

Yield and Compromise.

Conscientious position, focued on maintaining aharmonious work environment.

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20
Q

What does a sound management style indicate according to Blake & Mouton’s leadership grid?

A

Contribute and Commit.

Assertive, promotes team cooridination and explores all ideas.

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21
Q

Why is integrity an important quality for leaders?

A

Because the values of the leader are often directly translated into the values of the organization.It provides stability, safety and guidance for employees

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22
Q

Define power.

A

The ability to influence the behavior of others to get what you want.

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23
Q

Define influence tactics.

A

the way individuals attempt to influence one another in organizations. Ways in which a person can gain influence over others.

24
Q

Define rational persuasion.

A

The use of facts, data and ratiinal arguments to persuade others

25
Q

Define inspirational appeals.

A

Appealing to the values, emotions, and beliefs of others to gain support.

26
Q

Where does legitimate power come from?

A

Power that comes from one’s organizational role or position. This power is usually given by election, appointment, or hiring, and followers widely recognize this power. For example, the CEO determines the overall direction of the company.

27
Q

What is reward power?

A

The ability to grant a reward to an employee in exchange for job performance.

28
Q

Provide an example of coercive power.

A

Firing an employee for non-performance or failing to meet a goal

29
Q

How is reward power different than coercive power?

A

Reward power gives something ‘additional’ for a meeting goals (positive reinforcement
Coersive power takes something away for not meeting expectations (negative reinforcement)

30
Q

Define expert power.

A

Power given to someone with knowledge or experience

31
Q

How is information power different than expert power?

A

Expert power is expertise or knowledge of a certain subject while information power is someone that has information that other need.

32
Q

List and define the six-stages of design thinking.

A 
empathize
define
ideate
prototype
test
implement
33
Q

What leadership style aligns closely to the design thinking model?

A

Sound

34
Q

Start to create solutions.

(A) Build (B) Define
(C) Empathize (D) Envision
(E) Ideate (F) Implement
(G) Prototype (H) Test

A

(G) Prototype

35
Q

Research your users’ needs.

(A) Build (B) Define
(C) Empathize (D) Envision
(E) Ideate (F) Implement
(G) Prototype (H) Test

A

(C) Empathize

36
Q

Introduce your idea to markets.

(A) Build (B) Define
(C) Empathize (D) Envision
(E) Ideate (F) Implement
(G) Prototype (H) Test

A

F) Implement

37
Q

Try your solutions out.

(A) Indifferent (B) Leader
(C) Manager (D) Prototype
(E) Referent (F) Reward
(G) Sound (H) Test

A

(F) Test

38
Q

State your users’ needs and problems.

(A) Indifferent (B) Define
(C) Manager (D) Prototype
(E) Referent (F) Reward
(G) Sound (H) Test

A

(B) Define

39
Q

Challenge assumptions and create ideas.

(A) Build (B) Define
(C) Empathize (D) Envision
(E) Ideate (F) Implement
(G) Prototype (G) Test

A

(E) Ideate

40
Q

A supervisor who provides employees with extra time off when they meet a major project objective is exhibiting what type of power?

(A) Indifferent (B) Leader
(C) Manager (D) Prototype
(E) Referent (F) Reward
(G) Sound (H) Test

A

(F) Reward

41
Q

Lady Gaga is a famous singer and song writer who is respected by her peers in the industry. Lady Gaga has what type of power?

(A) Indifferent (B) Leader
(C) Manager (D) Prototype
(E) Referent (F) Reward
(G) Sound (H) Test

A

(E) Referent

42
Q

John has worked at his current company for 2 years, but he is already considered a SME based on theknowledge and experience he has developed over his career. Whichtype of power has John gained?

(A) Expert (B) Ideate (C) Implement
(D) Indifferent (E) Manager (F) Leader
(G) Envision (H) Reverent

A

(A) Expert

43
Q

A manager is working to create a more effective and streamlined recruitment and selection process. The manager meets with each of the hiring managers to discuss their concerns about the current process and understand the various steps needed to hire a new employee. Which stage of the design thinking process is the manager performing?

(A) Empathize (B) Ideate (C) Implement
(D) Indifferent (E) Manager (F) Leader

A

(A) Empathize

44
Q

_______(s) inspire primarily through intrinsic processes such as internal inspiration.
(A) Empathize (B) Ideate (C) Implement
(D) Indifferent (E) Manager (F) Leader

A

(F) Leader

45
Q

The R&D manager uses production controls to ensure the system can make the item to the expected specifications. Which stage in the design thinking process is being used during this task?

(A) Indifferent (B) Leader
(C) Manager (D) Prototype
(E) Referent (F) Reward
(G) Sound (H) Test

A

(H) Test

46
Q

A group of employees share with their manager that there is conflict within the team. The manager tells the employees to resolve the problem themselves. Which style of leadership is this manager using?

(A) Indifferent (B) Leader
(C) Manager (D) Prototype
(E) Referent (F) Reward
(G) Sound (H) Test

A

(A) Indifferent

47
Q

The manager supports team action in a way that invites involvement and commitment. He explores all facts and alternative views to reach a shared understanding of the best solution. Based on Blake and Mouton’s Leadership Grid, which style of leadership is being used?

(A) Indifferent (B) Leader
(C) Manager (D) Prototype
(E) Referent (F) Reward
(G) Sound (H) Test

A

(G) Sound

48
Q

Juan is leading a team to design a new technology that will be used across the organization. Juan has invited employees to a brainstorming meeting in which all employees are encouraged to think creatively and outside of the box. Which stage of the design process does this situation describe?

(A) Empathize (B) Ideate (C) Implement
(D) Indifferent (E) Manager (F) Leader

A

(B) Ideate

49
Q

A manager is very focused on the sales numbers of the team and expects the employees to demonstrate high results each month without considering the feelings or opinions of the team. Based on Blake and Mouton’s Leadership Grid, which behavior is the manager exhibiting?

(A) Empathize (B) Ideate (C) Controlling
(D) Indifferent (E) Manager (F) Leader

A

(C) Controlling

50
Q

Define Referent power

A

Comes from being trusted and respected. One example is a human resources employee who is known for ensuring employees are treated fairly and handling personnel issues fairly

51
Q

What is Informational power

A

Stems from when a leader possesses knowledge that others need or want. For example, a project manager may have all the information for a specific project.

52
Q

Define the Empathize stage of the Design thinking process.

A

Research the users needs. Seek input from users and customers

53
Q

Describe the Define stage of the Design thinking process.

A

State the users needs and problems, clarify expectations.

54
Q

Describe the Ideate stage of the Design thinking process.

A

Challange assumptions and create ideas, encourage staff to step outside the box.

55
Q

Describe the Prototype stage of the Design thinking process.

A

Start to create solutions.

56
Q

Describe the Test stage of the Design thinking process.

A

Try your solutions out.

57
Q

Describe the Implement stage of the Design thinking process.

A

Introduce your idea to markets.

Fundamentals for Success in Business - D072 (8 decks)

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