Unit 2.4 Flashcards

1
Q

What are the 5 motivation theories?

A

Taylor Economic man, Adams equity, Maslow Hierarchy of needs, Pink drive, Hertzberg hygiene theory

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2
Q

What is Taylor’s motivation theory

A

Belief in the ‘Economic Man’- man is solely motivated by money

Known as ‘Scientific Management’.

Based on maximizing productivity by experimenting with different ways to perform a task.

Payment should be linked directly to output through a piece rate system of payment

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3
Q

What is Maslow’s hierarchy of needs motivation theory?

A

Based on the theory that we are motivated by what we need - our actions are dependent on our needs.

Once all needs on a level have been met, we will start to aim for needs at the next level

After a need has been satisfied it will no longer motivate us so we must aim higher

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4
Q

What is Herzbergs motivation theory?

A

Based on two factors

Motivating factors

Higher motivation when present

E.g. Challenging/meaningful work recognition

Real motivation comes through interesting and challenging work

Hygiene factors - do not motivate

Demotivate if not present

E.g. Salary, fringe, benefits

E.g. High salaries can lower dissatisfaction but will not lead to higher levels of motivation- This is because high salaries are quickly taken for granted

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5
Q

What is Adams equity theory

A

Based on the belief that workers are motivated by a feeling of fairness

I.e. they should get out of the job (e.g. salary, achievement) equal to what they put in (e.g. effort, skill, commitment)

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6
Q

What is Daniel pink’s motivation theory

A

Autonomy

-Self-direction and control

Mastery

-Become an expert

Purpose

-Connecting to meaning and a larger cause

Meaning

-Moves away from Carrot and stick Financial rewards

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7
Q

What are all the financial rewards

A

Salary

Wage (time and piece rate)

Commission

Profit related pay

performance related pay

Employee share ownership scheme

fringe benefits

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8
Q

Define salary

A

Fixed annual income that is usually paid monthly

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9
Q

What are the two types of wages?

A

Time – payment per hour, e.g. minimum wage

Piece rates – payment per unit of work

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10
Q

Define commission

A

A payment to a sales person for each sale made

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11
Q

Define profit related pay

A

A bonus to EE based on the profit of the company

E.g. 10% bonus if company makes a profit over $2m per annum

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12
Q

Define performance related pay

A

A bonus to EE based on the performance of EE

Requires target-setting and appraisal

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13
Q

Define employee share ownership schemes

A

When EEs become part owners of the company by being allocated shares

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14
Q

Define fringe benefits

A

Non-cash forms of financial rewards

E.g. company car, insurance, pensions, low-interest loans

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15
Q

What are all the non-financial benefits

A

Job enrichment

Job rotation

Job enlargement

empowerment

Purpose

teamwork

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16
Q

Define Job enrichment

A

Giving EEs jobs and responsibilities that use a full range of their abilities

17
Q

Define Job rotation

A

Moving EEs between different tasks to provide experience and variety

18
Q

Define Job enlargement

A

Increasing the load of tasks on EE – either broadening (horizontal enlargement) or deepening

19
Q

Define Empowerment

A

Allowing EEs authority - some degree of control over how a task should be done.

20
Q

Define Purpose

A

The opportunity to make a difference Do something meaningful to you

21
Q

Define Teamworking

A

Production is organized so that groups of workers complete units of work together

22
Q

Define intrinsic motivation

A

Comes from the satisfaction derived from working on a task

(inside)

23
Q

Define extrinsic motivation

A

Comes from external rewards from working on a task

(outside)