Unit 2.3 Flashcards
what are the key function of management? (fayol theory)
- Setting objectives & Planning
- Organizing resources
- Directing & Motivating staff
- Coordinating activities
- Controlling & Measuring
what are the key function of management? (Mintzberg)
Interpersonal roles
- Figure head
- Leader
- Liaison
Informational roles
- Monitor
- Disseminator
- Spokesperson
Decisonal roles
- Entreprenuer
- Disturbance handler
- Resource allocater
- Negotiator
Define management
Someone who is responsible for:
Setting objectives
Organizing resources
Motivating staff
Ensuring organization’s aims are met
Define leadership
The art of the motivating a group of people towards achieving a common objective
Leadership versus Management
Leadership Management
Motivating others Directing and monitoring others
natural abilities and instincts Qualified to perform role
Believes in doing the right thing Believes nothing is right
Respected and trusted by followers Other listen because of status
Name the leadership styles
Autocratic Paternalistic Democratic Situational Laissez-faire
Define autocratic leadership
Take decisions on their own and won’t ask for opinions
Tells EEs what to do
Centralized decision making
Impact
- Quick decisions, control
- Low morale, Dependent EE with low initiative
Has full control
Define democratic leadership
Discusses and involves EEs in decision-making
Two-way communication is encouraged
Better decisions may be made
Impact
- Higher morale, empowered, committed to the decision
- But slow decision making, leaders need certain skills
Promotes active participation of workers in decision making
Define paternalistic
Father figure – keeping EEs happy and motivated.
Pay attention to social aspects of EE
Feedback is invited and decisions are made to benefit staff But the leader still makes the decisions
Impact
Higher morale, loyalty, motivation
Still no participation in decision making
Define Laissez-faire leadership style
‘Let them do it’ or ‘hands off’
Decision-making is done mostly by EEs
Little input from management
Impact
Good when teams need freedom and feel trusted
But less control, especially if staff are lazy
Define situational leadership style
Adapt leadership style to the situation or task
If workers are skilled and are responsible?
If workers lack experience?
Impact
Flexibility, suitability to each EE
Confusing, inconsistent
