Unit 2 strategic planning Flashcards

0
Q

where does the marketing plan take place in?

A

functional planning

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1
Q

what are the three levels of business planning?

A

strategic planning
functional planning
operational planning

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2
Q

what’s the first step of strategic planning

A

environment analysis internal &external

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3
Q

what’s the situational analysis?

A

SWOT (strengths weaknesses) (Internal)

opportunities, threats (external)

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4
Q

what is PEST?

A

Politicial, Economic, Social, Technology

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5
Q

what does the mission/vision explain?

A

explain organizations purpose, what hopes to achieve in terms of customers, products, and resources

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6
Q

How do you define and translate the mission into objectives?

A

using S.M.A.R.T goals

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7
Q

what does SMART stand for?

A
Specific
Measurable
Attainable/Achievable
Relevant/Realistic
Time bond/Timely
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8
Q

what is market penetration?

A

selling existing products to an existing market

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9
Q

what is market development?

A

selling existing products to a new market (geographically, new segment not targeted before)

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10
Q

what is product development?

A

create new product and sell to existing market

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11
Q

what is diversification?

A

selling new product into new market

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12
Q

what is the BCG Growth-Market Matrix?

A

two axis.

1) market growth
2) market share

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13
Q

what is STARS? (bcg)

A

product with high market share and high market growth

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14
Q

what is cash cows (bcg)

A

product with high market share and low market growth

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15
Q

what is question marks? (bcg)

A

product with low market share and high market growth

16
Q

what is dogs (bcg)

A

product with low market share and low market growth

17
Q

what is step 1 of marketing planning?

A

perform a situation analysis

(SWOT &PEST

18
Q

What is step 2 of marketing planning?

A

create SMART goals & support corporate goals

19
Q

What is step 3 of marketing planning

A

develop marketing strategies to achieve marketing objectives

20
Q

what is step 4 of marketing planning?

A

implement & control

(ROMI)– Return On Marketing Investment

21
Q

what is in the internal environment?

A

All controllable elements inside a firm that influence how well the firm operates
STRENGTHS AND WEAKNESSES

22
Q

what is in the external environment?

A

elements outside the firm that may affect it either + or -

OPPORTUNITIES AND THREATS

23
Q

What is the C in (PEST+C)

A

Direct Competitors or Indirect Competitors

24
Q

what is marketing mix strategies (4ps)

A

how marketing will accomplish its objectives in the firms target market by using product, price, promotion, and place

25
Q

What are the components of the strategic planning

A

Environment analysis (internal/external)
Vision/mission
Objectives
Strategy formulation

26
Q

what is value propostition

A

a thirty second “elevator speech” stating the specific benefits a product or service offering provides a buyer
-shows why the product or service is superior to competing offers and why should you buy it

27
Q

what is strategic planning

A

process that helps an organization allocate its resources to capitalize on opportunities in the marketplace

28
Q

what does firms export mean

A

export or sell their products to buyers abroad, which is the least risky and least expensive method but also offers the least amount of control

29
Q

what is license

A

sell the right to use some aspect of their production processes, trademarks, or patents to individuals or firms in foreign markets

30
Q

Is franchising longer or shorter

A

longer term and riskier form of licensing

31
Q

what is contact manufacturing

A

allows companies to hire manufactures to produce their products in another country

32
Q

what are joint ventures

A

combine the expertise and investments of two companies and help companies enter foreign markets

33
Q

what is direct investment

A

owning a company or facility overseas, provides the most control but also has the most risk

34
Q

what is SBU

A

Strategic business unit
is a business or product line within an organization that has its own competitors, customers, and profit center for accounting purposes