extra questions Flashcards

0
Q

which element of the marketing mix involves delivering offering to a retail store where they may be purchased

A

place

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1
Q

One of the components of marketing involves the process of collaborating with suppliers and customers to create offerings that have value

A

true

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2
Q

Sarah owns a store in town where the population has changed from high income singles to high income families. Based on which of the following types of environmental changes does Sarah need to make changes

A

social and cultural

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3
Q

John is offering his customers a special promotion for tshirts: buy one get the second one for a discount of 50% which of the following strategies is John utilizing

A

market penetration

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4
Q

when entering an international market, ___ is the least risky method, while ___ is the most risky strategy

A

exporting; direct investment

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5
Q

buyers remorse is known as

A

postpurchase dissonance

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6
Q

purchasing a product with no planning or forethought is called

A

impulsive buyin

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7
Q

what are microtrends

A

small things that are driving changes in society

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8
Q

market penetration strategy involves selling more of existing products & services to existing customers (true or false)

A

true

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9
Q

the consumer purchasing process begins with the search for information

A

true

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10
Q

when a consumer realizes there is a difference between their current state & desired state, he/she has entered the ______ stage of buying process

A

need recognition

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11
Q

rachel has plotted all sub shops in oxnard on a graph based on price & menu.. using a?

A

perceptual map

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12
Q

100 students are___ of the entire university____

A

sample & population

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13
Q

selling the same product to all consumers is known as

A

mass marketing

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14
Q

a firms objectives should be

A

realistic & measurable

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15
Q

lucy lists the positive factors associated with her company, such as sales growth, world class distribution & industry recognition for product quality. list the company’s ____

A

strengths

16
Q

when a market research from MTV visited the home of Phil, a 17 year old boy from camarillo to observe his behavior, the marketer engaged in

A

ethnographic research

17
Q

psychographic segmentation is commonly utilized because relevant data is available for free @ the US census bureaus website (true or false)

A

false

18
Q

____ characteristics divides people & organizations into groups according to how they act toward products

A

behavioral

19
Q

family life cycle refers to

A

the stages families go through over time & how it affects peoples buying behavior

20
Q

conditions external to the firm include looking at a firms resources, capabilities & technology (true or false)

A

true

21
Q

exploratory research includes

A

depth interviews & projective techniques

22
Q

to determine what type of information to add to its website in order to attract more visitors an internet company could look at the 2010 survey by pew research center, which showed the primary activities that americans are most likely to engage in when surfing the internet

A

secondary data source