Unit 2 People In Businesses Flashcards
State the different types of selection process
Interviews which are the most common forms of selection
Assessment centres which avoid appointing the wrong people
Psychometric tests these are multiple choice test designed to show the personality of the candidates who have applied for a job
What does recruitment mean
Recruitment is the process of finding appointing new employees
What type of training or given to employees
Induction training
On the job training
Off the job training
What is induction training
This is the first type of training that an employee will receive once he was she has started a new job it is intended to help new employees to become more familiar with the business and a job that they are to do
What is on the job training
On the job training is given in the workplace and may involve working with more experience employees and learning from them
Advantages for on the job training
It can be a relatively cheap way of providing training as employees do not have to travel and other employees may be able to give the training
What is a disadvantage on the job training
It is not likely to bring new ideas into the business unless an outside trainer is used
Because of this this may not lead to a dramatic improvement in the performance of a business employees
What is off the job training
This takes place outside of the work place and it might involve attending a course at a college or university
Advantages of off the job training
It can help bring new ideas and approaches into a business
It can motivate employees as they feel valued if the employer is investing in training for them
What are disadvantages of of the job training
It can be expensive and the money may be wasted if employees leave the business for a new job once the training program is complete
What are the advantages of training overall to employees and employers
Employees learn new skills and gain knowledge that can make them better at their job this camera is out in the business before me more effectively to increase its revenue and profit
It may make employees feel valued and this will help motivate them and may improve their performance
Training can help to make employees feel more loyal to a business and therefore less likely to leave this means the business keeps experience staff and does not have to pay the costs of weekly teaching and training new staff
Training means that employees make fewer expensive mistakes
Why are many employers unwilling to give training to staff
It can be costly especially off the job training not only does the business have to pay for training but it does not have the employee available for work for duration of training and may have to pay someone else to do the job
Some employees may leave once they receive the training and develop new skills that will be attractive to other businesses
What does appraisal mean
Making judgements about an employees performance within a business over a period of time
Why do businesses use appraisal system
This is to improve the performance is of their employees and therefore the performance of the business.
What is motivation
Is the will or desire to do something
What is the two opinion as to why employees are motivated
Some people believe that employees are motivated by the promise of the reward such as pay if they reach targets
Others argue that motivation comes from within employees and that they were card because they enjoyed the task
What are financial methods of motivation
Piece rate pay which is a system whereby employees are paid for each unit of output they produce.manages hope that employees will work quickly so that they earn more pay
Bonuses can be paid when an employee reaches sales or other targets this method is used in many industries including banking
Employees also receive fringe benefit search of a company car or health insurance
What are non-financial methods of motivation
Some managers give employees more demanding jobs to make work more satisfying
Is to arcs employees to carry out a variety of duties rather then doing a single task all of the time
Is to arrange employees to work in teams each team can be given responsibility to organise this own work and to plan how to use the team members and other resources to solve problems as they occur
Training which shows employees that the owner and manager of the business values them as they are willing to invest in them
Define what a democratic style of management is
Where employees play a manger part in decision-making
What is an authoritarian style of management
Is one where senior managers keep authority within a business and take most of the decision
why does a growing business wish to retain its employees
The business will spend a lot of recruiting and training new employees as it grows it will wish to avoid pain further recruitment and training course if employees leave the business
Experience existing employees can help to train new employees by passing on their skills
