Unit 1 People In Business Flashcards

0
Q

Why might a business weekly in please

A

A new business training employees if it owns cannot carry out all the task and Duty themselves
or not have the skills

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1
Q

What is recruitment ?

A

Is the process of finding and appointing new employees

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2
Q

What types of employees and write a own of a cafe need to recruit?

A

A share to put the customers meals because the owner is not skilled at cooking

&

Two waiters or waitress to welcoming served a customer because that and I cannot do this in addition to buying the food and drinks and completing paperwork

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3
Q

What is a full-time employee

A

Works for standard length week e.g. 30 hours each week

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4
Q

What is a part-time employee

A

Works less than a standard week e.g. 22 hours each week

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5
Q

What is a tempory employee

A

Works for all part time for a limited period e.g. two months

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6
Q

How could the business suffer if the wrong people are recruited?

A

Customers may leave if the person appointed as an able to do the job effectively the businesses customers maybe unhappy at not receiving a high quality or service

Time and money must be spent recruiting someone else

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7
Q

What does Internal recruitment mean ?

A

It takes place any job vacancies from within the existing workforce

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8
Q

What does external recruitment mean?

A

Feeling a job vacancy from any suitable person not already employed by the business

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9
Q

How might a business recruit internally?

A

By putting notices are in the workplace inviting suitable employees to apply for the position

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10
Q

What is a personal recommendation?

A

It is when a senior employee might recommend someone for the job

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11
Q

What other methods in larger businesses could be used to recruit internally?

A

Advertising on the businesses in town website or in the businesses newsletter which is given to employees

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12
Q

What benefit is internal recruitment to a business

A

Candidates will have experience of the business and will be familiar with its method of working

Candidates will know many of the people who whom there will be working with

Provide employees with a chance of promotion which may help to motivate them

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13
Q

What are the method of external recruitment

A

Advertising businesses advertise in newspaper magazine all radio and invite interesting people teleplay by a certain date

Job centre comport businesses in touch with all skilled unemployed workers

Employment agencies there is are privately owned businesses that help businesses to recruit employees

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14
Q

What advantages does recruiting employees externally offers to the business?

A

Managers will have a wider choice of candidates and this can result in application from higher quality candidates especially if the job is advertised nationally

Businesses sometimes with external candidates in the hope that they will bring fresh ideas and enthusiasm into the business

External recruitment provides new employees with the right school is immediately however training in 16 employees can take time

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15
Q

Ways of choosing employees

A

interview.
Psychometric test-this reveals the personality of a candidate for recruitment or promotion multiple-choice questions frequently used to assess peoples commitment to the job or ability to work as part of a team

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16
Q

What is the definition of wages

A

Our money paid by businesses to employees in return for work and are Normally each week

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17
Q

Definition of salaries our money paid by businesses to employees in return for work and I normally paid monthly

A

our money paid by businesses to employees in return for work and I normally paid monthly

18
Q

What are the three important factors that influence how much someone is paid?

A

Skills
experience
The general level of wages or salary is

19
Q

What is Monetary benefits ?

A

Additional payments made to employees on top of their wages and salaries such as bonuses

20
Q

Give an example of monetary benefit

A

Paying towards employees pensions

Profit sharing employees working in certain businesses are given a share of profits that the business makes

21
Q

What is non-monetary benefits

A

Are awards given to employees are not in monetary form such as free lunches

22
Q

What are examples of non-monetary benefits

A

Flexible hours
Free lunches
Parties and outings
Being part of a team

23
Q

Why might a business cheese to use a nonmonetary benefits?

A

Because they are less costly then paying bonuses for example

This might be important for a new business that does not have a little finance available

24
Q

What is motivation

A

A range of factors that influence people to behave in a certain way

25
Q

There are two ways a business might choose to motivate its employees?

A

Motivation from within the employee for example if the employee will work hard if they enjoy their job and therefore be happy to make every effort to do the job well

And motivation from outside the employee four example here are some external factors either the promise of a reward or the threat of a punishment

26
Q

What is motivation from within the employee

A

Motivation from within the employee for example if the employee will work hard if they enjoy their job and therefore be happy to make every effort to do the job well

27
Q

What is my invasion from outside The employee

A

And motivation from outside the employee four example here are some external factors either the promise of a reward or the threat of a punishment

28
Q

Why do people work?

A

Physiological needs eg:keeping warm , shelter , food

Safety needs : Please when security in their jobs and no they’ll will not lose their jobs and their income

Ego: employees they know that deal good at their job

Love and belonging needs: workers want to be part of a group and accepted as part of that group they want to be trusted by the people they work with and to enjoy their company on friendship

29
Q

What is the employee loyalty?

A

Employees or motivated on more likely to be loyal to the business and to remain with it even if there are tempting jobs available with other businesses if it remained
benefit for a business because it avoids the cost of advertising for new employee and possibly of training

30
Q

What are some method of motivation is by a small business?

A

Job enrichment -is it designing a job to give interesting and challenging task

Training -is giving people to try to increase their job related schools and knowledge

Authority -having power or control over something in the business

Financial reward motivation allows employees to meet their needs for items such as housing

31
Q

What is legislation ?

A

Is a set of rules that govern the way society operates at another term for laws

32
Q

What does the minimum wage mean ?

A

Is the lowest hourly wage that an employee can legally pay an employee

33
Q

What does pieceratepay mean?

A

Is the system under which employees are paid a fixed amount for each unit of output that is produced for example an apple piquant may be paid 4 pounds for each box of apples they pick

34
Q

What do Steve Jobs and meaningful small businesses?

A

That affects of minimum wage and you will pay legislation are increase the cost of production for businesses

35
Q

Remind a small business decide to employ fewer people

A

Because of the higher wage course they have to face this is more likely to happen if the employer are relatively unskilled and it is easy to use machinery in their place

36
Q

What does discrimination mean

A

Is treating one person differently from another without having a good reason to do so

37
Q

Give a few examples of discrimination laws

A

Sex discrimination businesses cannot advertise jobs for women all men specifically

Employment equality age regulations it is illegal to discriminate against the employee under the age of 6500 g of age employees cannot say that a new employees should be above or below a particular age

38
Q

How do legislation affect an area of employment of a small businesses?

A
Recruitment
 Promotion and transfers
Dismissal
Training
Pay and monetary and non monetary benefits
39
Q

What trade union?

A

Is a group of workers who act together to improve their pay and working condition

40
Q

What is a contract of employment

A

It’s a legal document starting to ours rates of pay treaties and other conditions which a person is employed

41
Q

What is an employee’s right give a few example

A

Give maternity pay and paid holidays
Allow employees to join a trade union
Provide a safe working unit ward environment

42
Q

What is that affects and businesses of health and safety law

A

Offering safety laws prevent businesses putting employees in danger and so protects the workforce and will try. Accidents happen in the workplace

43
Q

What does health and safety at cover

A

The installation and 10 little safety equipment and clothing

providing protection against dangerous substances

Writing and displaying a safety policy

giving employees sufficient breaks during the working day