Unit 1 People In Business Flashcards

0
Q

Why might a business weekly in please

A

A new business training employees if it owns cannot carry out all the task and Duty themselves
or not have the skills

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1
Q

What is recruitment ?

A

Is the process of finding and appointing new employees

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2
Q

What types of employees and write a own of a cafe need to recruit?

A

A share to put the customers meals because the owner is not skilled at cooking

&

Two waiters or waitress to welcoming served a customer because that and I cannot do this in addition to buying the food and drinks and completing paperwork

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3
Q

What is a full-time employee

A

Works for standard length week e.g. 30 hours each week

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4
Q

What is a part-time employee

A

Works less than a standard week e.g. 22 hours each week

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5
Q

What is a tempory employee

A

Works for all part time for a limited period e.g. two months

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6
Q

How could the business suffer if the wrong people are recruited?

A

Customers may leave if the person appointed as an able to do the job effectively the businesses customers maybe unhappy at not receiving a high quality or service

Time and money must be spent recruiting someone else

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7
Q

What does Internal recruitment mean ?

A

It takes place any job vacancies from within the existing workforce

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8
Q

What does external recruitment mean?

A

Feeling a job vacancy from any suitable person not already employed by the business

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9
Q

How might a business recruit internally?

A

By putting notices are in the workplace inviting suitable employees to apply for the position

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10
Q

What is a personal recommendation?

A

It is when a senior employee might recommend someone for the job

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11
Q

What other methods in larger businesses could be used to recruit internally?

A

Advertising on the businesses in town website or in the businesses newsletter which is given to employees

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12
Q

What benefit is internal recruitment to a business

A

Candidates will have experience of the business and will be familiar with its method of working

Candidates will know many of the people who whom there will be working with

Provide employees with a chance of promotion which may help to motivate them

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13
Q

What are the method of external recruitment

A

Advertising businesses advertise in newspaper magazine all radio and invite interesting people teleplay by a certain date

Job centre comport businesses in touch with all skilled unemployed workers

Employment agencies there is are privately owned businesses that help businesses to recruit employees

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14
Q

What advantages does recruiting employees externally offers to the business?

A

Managers will have a wider choice of candidates and this can result in application from higher quality candidates especially if the job is advertised nationally

Businesses sometimes with external candidates in the hope that they will bring fresh ideas and enthusiasm into the business

External recruitment provides new employees with the right school is immediately however training in 16 employees can take time

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15
Q

Ways of choosing employees

A

interview.
Psychometric test-this reveals the personality of a candidate for recruitment or promotion multiple-choice questions frequently used to assess peoples commitment to the job or ability to work as part of a team

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16
Q

What is the definition of wages

A

Our money paid by businesses to employees in return for work and are Normally each week

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17
Q

Definition of salaries our money paid by businesses to employees in return for work and I normally paid monthly

A

our money paid by businesses to employees in return for work and I normally paid monthly

18
Q

What are the three important factors that influence how much someone is paid?

A

Skills
experience
The general level of wages or salary is

19
Q

What is Monetary benefits ?

A

Additional payments made to employees on top of their wages and salaries such as bonuses

20
Q

Give an example of monetary benefit

A

Paying towards employees pensions

Profit sharing employees working in certain businesses are given a share of profits that the business makes

21
Q

What is non-monetary benefits

A

Are awards given to employees are not in monetary form such as free lunches

22
Q

What are examples of non-monetary benefits

A

Flexible hours
Free lunches
Parties and outings
Being part of a team

23
Q

Why might a business cheese to use a nonmonetary benefits?

A

Because they are less costly then paying bonuses for example

This might be important for a new business that does not have a little finance available

24
What is motivation
A range of factors that influence people to behave in a certain way
25
There are two ways a business might choose to motivate its employees?
Motivation from within the employee for example if the employee will work hard if they enjoy their job and therefore be happy to make every effort to do the job well And motivation from outside the employee four example here are some external factors either the promise of a reward or the threat of a punishment
26
What is motivation from within the employee
Motivation from within the employee for example if the employee will work hard if they enjoy their job and therefore be happy to make every effort to do the job well
27
What is my invasion from outside The employee
And motivation from outside the employee four example here are some external factors either the promise of a reward or the threat of a punishment
28
Why do people work?
Physiological needs eg:keeping warm , shelter , food Safety needs : Please when security in their jobs and no they'll will not lose their jobs and their income Ego: employees they know that deal good at their job Love and belonging needs: workers want to be part of a group and accepted as part of that group they want to be trusted by the people they work with and to enjoy their company on friendship
29
What is the employee loyalty?
Employees or motivated on more likely to be loyal to the business and to remain with it even if there are tempting jobs available with other businesses if it remained benefit for a business because it avoids the cost of advertising for new employee and possibly of training
30
What are some method of motivation is by a small business?
Job enrichment -is it designing a job to give interesting and challenging task Training -is giving people to try to increase their job related schools and knowledge Authority -having power or control over something in the business Financial reward motivation allows employees to meet their needs for items such as housing
31
What is legislation ?
Is a set of rules that govern the way society operates at another term for laws
32
What does the minimum wage mean ?
Is the lowest hourly wage that an employee can legally pay an employee
33
What does pieceratepay mean?
Is the system under which employees are paid a fixed amount for each unit of output that is produced for example an apple piquant may be paid 4 pounds for each box of apples they pick
34
What do Steve Jobs and meaningful small businesses?
That affects of minimum wage and you will pay legislation are increase the cost of production for businesses
35
Remind a small business decide to employ fewer people
Because of the higher wage course they have to face this is more likely to happen if the employer are relatively unskilled and it is easy to use machinery in their place
36
What does discrimination mean
Is treating one person differently from another without having a good reason to do so
37
Give a few examples of discrimination laws
Sex discrimination businesses cannot advertise jobs for women all men specifically Employment equality age regulations it is illegal to discriminate against the employee under the age of 6500 g of age employees cannot say that a new employees should be above or below a particular age
38
How do legislation affect an area of employment of a small businesses?
``` Recruitment Promotion and transfers Dismissal Training Pay and monetary and non monetary benefits ```
39
What trade union?
Is a group of workers who act together to improve their pay and working condition
40
What is a contract of employment
It's a legal document starting to ours rates of pay treaties and other conditions which a person is employed
41
What is an employee's right give a few example
Give maternity pay and paid holidays Allow employees to join a trade union Provide a safe working unit ward environment
42
What is that affects and businesses of health and safety law
Offering safety laws prevent businesses putting employees in danger and so protects the workforce and will try. Accidents happen in the workplace
43
What does health and safety at cover
The installation and 10 little safety equipment and clothing providing protection against dangerous substances Writing and displaying a safety policy giving employees sufficient breaks during the working day