Unit 2 (2.1, 3.2, 4.1) Flashcards

1
Q

Human Resources Management (HRM)

A

Strategic approach to the management of people within a business to meet its objectives

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2
Q

What does an HR department do?

A
  • HR planning
  • Recruitment
  • Training
  • Appraisal
  • Remuneration
  • Dismissal
  • Motivations
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3
Q

Why is HR important?

A
  • People are a business’s more important resource
  • HR tries to get the best employees and getting them working productively
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4
Q

HR Planning

A

Predicting how many employees are needed and what skills they need

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5
Q

Internal Factors for HR Planning

A

Labor turnover

  • % of employees leaving in a year as a proportion of the workforce

Change in company objectives

  • E.g. expansion, new product

Productivity of employees

  • Increased productivity may mean less need to hire more employees

Automation

  • Possibly less workers needed, but need to hire a machine specialist

Flexitime

  • Homeworking, teleworking
  • Can lead to job sharing, access to a larger pool of talent, more equitable
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6
Q

External Factors of HR Planning

A

Demographic Change

  • Increases in retirement age, more woman entering the workforce

Changes in labor mobility

  • Willingness to move location for a job
  • Willingness to take jobs with a different skill set

Immigration

  • People moving from one country to another
  • Immigration increases the pool of labor

Economy

  • E.g. a recession might decrease demand for the product reducing the new for so many employees

Changes in Laws

  • E.g. maximum 40 hours week
  • Increase in Retirement age

Gig Economy

  • Temporary worker, part-time jobs
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7
Q

Reasons for resistance to change in the workplace

A
  • Fear of change/the unknown
  • Self-interest
  • Poor communication by the business
  • Lack of trust in the management
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8
Q

Capital Expenditure

A

Purchased of fixed assets:

  • Factories
  • Machinery
  • Vehicles - e.g delivery trucks
  • Furniture

Usually, will last more than 1 year
The main purpose is to drive growth in the business

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9
Q

Revenue Expenditure

A

Spending on the day-to-day costs of running the business:

  • Utility bills, e.g. electricity and water
  • Employee salaries
  • Office supplies
  • Rent
  • Insurance

Paid daily, weekly or monthly
Not being to pay these is bankruptcy

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10
Q

Internal Sources of Finance

A
  • Personal Funds
  • Retained Profit
  • Sale of assets
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11
Q

External Sources of Finance

A
  • Loan Capital
  • Share Capital
  • Trade Credit
  • Overdraft
  • Crowdfunding
  • Business Angel
  • Leasing
  • Microfinance Providers
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12
Q

Factors to Consider for Short term & long term sources of finance

A

Time period

  • Short term lack of cash – overdraft, trade credit
  • Long term investment – loan or shares

Amount needed

  • Share capital can raise millions
  • Harder to raise a large amount in a short period of time

Cost involved

  • Look at interest rate for loans
  • IPO can cost millions in legal/consulting fees, etc

Legal structure

  • Sole trader and Partnership cannot issue shares
  • Size of existing borrowing
  • Already high debt limits future borrowing

Attitude to ownership and control

  • Equity financing requires giving up some control
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13
Q

Market Orientation

A

Whereby the needs and wants of customers are identified through market research and then goods and services are produced to satisfy these needs and wants

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14
Q

Product Orientation

A
  • Focusing on research and development and producing high quality products
  • Ignore the market to some extent with assumption that consumers will buy their products
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15
Q

Market Share

A

Measures how much of a market is controlled by one business

Sales revenue of the business/Sales revenue of the maket x 100

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16
Q

Market Growth

A

(a - b)/b x 100
a = market revenue this year
b = market revenue last year

17
Q

Personal Funds

A

Owner(s) put their own savings into the company

Pros

  • No interest in payment or loss of control

Cons

  • May not have personal funds
18
Q

Retained Profits

A

When a company makes profit and use the profit made and put it back into the business to improve

Pros

  • Using money the business has earned

Cons

  • Shareholders may sell your shares if you don’t pay large enough dividends
19
Q

Sale of Assets

A

Selling items that belong to the business

  • E.g. Factory, land machines, patents

Pros

  • Gain a one off payment

Cons

  • Might be future costs involved - e.g. rent
20
Q

Share Capital

A

Selling part of the business to an investor in return for finance

  • Limited liability company

Pros

  • Doesn’t need to be repaid

Cons

  • Give up some ownership and control
21
Q

Business Angels

A

Wealthy individuals who invest in small business

Pros

  • Gain knowledge & experience, connections
  • Doesn’t need to be repaid

Cons

  • May have short to medium term profit expectations
  • Give up some ownership and control
22
Q

Loan Capital

A

Borrow money (usually from bank)

Pros

  • Do not give up control of the business

Cons

  • Have to pay back with interest
23
Q

Overdraft

A

Bank allows the business’s account to go to negative

Pros

  • Very flexible and short term

Cons

  • Can be high rates of interest
24
Q

Trade credit

A

When business buy inputs from other businesses
30 - 90 days - “Buy now, pay later”

Cons

  • Businesses may give discount for paying early so lose if use credit
25
Q

Microfinance Provider

A
  • Providing small loans to businesses/entrepreneurs who might not be able to borrow elsewhere
  • Often in LDCs to help entrepreneurs

Pros

  • Can get access to finance

Cons

  • Small accounts are seen by some as unethical
26
Q

Leasing

A

Paying for the use of an asset for a period of time - e.g. machinery, car

P: Do not need to pay upfront for the asset
C: Likely to be more expensive in the long run

27
Q

Crowdfunding

A

When many people invest small amounts of money into a business

This can take many forms:

  • Donations
  • Equity
  • Peer - to - peer lending

Pros

  • Use of large numbers

Cons

  • Investors will also expect some sort of reward