2.3 - Leadership and Management + Ansoff Matrix Flashcards
1
Q
Manager
A
A person who organizes the resources within an organization in order to achieve the objectives of the organization
2
Q
Leader
A
- A person who has a vision for the future of the organization and inspires others to follow them
- Inspiring others
- A person may act as both a leader and a manager
3
Q
What do managers do?
A
1) Planning
- Setting objectives
- E.g. achieving a top 5 place in the league
2) Organizing
- Ensuring resources are in the right place
- E.g. hiring players, staff and creating training schedules
3) Commanding
- Assigning tasks to employees and making sure they do this
- E.g. assigning trainers to training, assessing training performance
4) Coordinating
- Making sure everyone is working towards the same goal
- E.g. team building, resolving conflicts
5) Controlling
- Measuring performance and making necessary adjustments
- E.f. assessing player performance, changing training routine
4
Q
What do leaders do?
A
- Creates a vision for the organization
- Is a role model
- Inspires and motivates employees
- Builds the culture required
5
Q
Scientific Management
A
- Data is collected and analyzed and a decision is made based on this
- Logical, rational, and data-based
- But data may be costly, biased, or unavailable
6
Q
Intuitive Management
A
- Decisions are based on intuition or gut feeling
Good when:
- Data is not available or potentially biased
- When data may not work (e.g. assessing character or the result of a new HR policy)
7
Q
Autocratic
A
- Leaders take decisions on their own without input from others and then announce the decision to employees
- Centralized decision making
- E.g. Armed forces, emergency forces
8
Q
Paternalistic
A
Similar to autocratic, but leaders listen to employees and make decisions in their best interest, but still make the final decisions
Impact:
- Higher morale, loyalty, motivation
- Still no participation in decision-making
9
Q
Democratic
A
- Employees participate in decision making and decisions are made based on what the majority decides
- Could be voting or informal discussions
Impact:
- Higher morale, empowered, committed to the decision
- But slow decision-making, leaders, and employees need certain skills
10
Q
Laissez-faire
A
- Leaders trust and allow employees to make decisions on their own
- Decision-making is done mostly by employees with little input from management
Suitable when:
- When teams need freedom or need to be creative
- Employees are highly skilled and self-motivated
11
Q
Situational
A
- When a leader adjusts their leadership style to suit the situation or task
Impact:
- Flexibility and suitability for each employee
- Can be confusing
12
Q
Pros and Cons of Autocratic
A
Pros:
- Quicker decision-making and implementation
- Clear hierarchy - employees know who’s in charge
- Consistent goals and direction
Cons:
- Reduced staff morale as employees and used to having input in decision
- Higher likelihood of employee/management conflict
- Dependency on the decision of one person/team
13
Q
Pros and Cons of Laissez-faire
A
Pros:
- Empowered and more motivated employees
- Higher levels of creativity as employees take the initiative
- More skilled employees
Cons:
- Some employees might become less productive without oversight
- Management will know less about what’s going on
- Less standardized output
14
Q
Ansoff Matrix
A
A matrix showing different strategies in which a business can grow
15
Q
Market Penetration
A
- Sell existing products in existing market
- Growth strategy is to sell more of existing products - i.e. increase market share
- Lowest risk
