unit 2 Flashcards
What is equality?
Individuals should be treated the same regardless of age, gender, race for example.
What is diversity?
The range of human characteristics that make us unique.
Name five aspects of diversity
Disability, race, gender, age and religion
What are rights?
What everyone has legal access to.
What rights is everyone entitled to?
Choice
Confidentiality
Protection from harm and abuse
Equal and fair treatment
Consultation
Right to life
What are the values of care?
Core principles that underpin the work of those in the health and social care services. Guidelines for staff to follow to ensure good practice.
Values of care in child care settings:
1) make the value of the child paramount
2) keeping the children safe and maintains a healthy environment
3) working with parents or carers
4) encouraging children’s learning and development
5) valuing diversity
6) ensuring equality or opportunity
7) ant-discriminatory practise
8) confidentiality maintained
9) working with other professionals
What is an advocate?
Someone who speaks on behalf of an individual who is unable to speak for themselves.
Represent the individuals wishes and views.
What’s an example of when you would use an advocate?
In a care home when someone is unable to express their wishes at the end of their life.
What will an advocate do?
act in best interests
ensure individuals rights and needs are recognised
What will an advocate not do?
Give their own opinions
Judge the individual
Make decisions for the individual
What are the advocacy organisations?
SEAP
Mencap
Empower me
British institute of learning disabilities
MacMillan cancer support
Mind
Age UK
Headway
What is prejudice?
Someone has a negative attitude towards or unfair dislike of an individual or group of people.
What is stereotyping?
Making judgements about an individual or groups based on prejudices.
What is labelling?
To identify people negatively or as a part of a group. Assuming they are all the same.
What’s bullying?
A range of negative behaviours that can harm an individual.
What can be the impacts of being discriminated?
Disempowerment
Low self-esteem
Poor health and wellbeing
Unfair treatment
Effects mental health
What is direct discrimination?
Intentionally treating someone unfairly.
What is indirect discrimination?
Unintentionally treating someone unfairly.
What is a legislation?
A collections of laws passed by parliament.
They state and protect the rights of individuals and organisations.
What does the right to choose mean?
Having option about treatment plans.
Having control over their lives.
As a result it can increase self-esteem and confidence.
What does the right to confidentiality mean?
Private information shouldn’t be shared, only with people that need to know.
Discussions are held in a private room.
What does the right to protection from abuse and harm mean?
Having safeguarding procedures and safety measures.
Risk assessments are in place.
What does the right to equal fair and treatment mean?
Individual service users should be treated within the law and according to their needs, no matter their race, gender or religion for example.
What does the right to a consultation mean?
Individuals should be asked their opinion about their care or treatment and be informed about the treatment that can be received.
What does the right to life mean?
Life is protected by the human rights law.
Everyone’s life is valued and respected.
What do the values of care ensure?
All individuals using the Health and Social care environments receive appropriate levels of care, attention and treatment.
If values of care are in place what does that mean for the service user?
Receive equal opportunities
Free from discrimination
Diversity will be valued
Rights supported
Help to maintain or improve their quality of life.
How can staff promote equality and diversity?
Staff will not use discriminatory language
Staff should challenge discrimination, such as racist or sexist comments.
Making services wheelchair accessible.
Not being patronising
How can health and social care setting promote individuals rights and beliefs?
Provide access to a prayer room or transport to religious places
Right to choose where to have their birth when pregnant.
Dietary needs should be put in place.
How can health and social care setting maintain confidentiality?
Staff shouldn’t discuss private information about residents in corridors.
Personal files should be kept in a locked cupboard.
Electronic records should be password protected.
How could you ensure that the welfare of the child is paramount?
Staying safe. For example staff DBS, safeguarding policy and risk assessments.
Priority should be given to staying healthy, staying safe and enjoying and achieving.
How would you keep children safe and maintaining a healthy environment?
All staff should be DBS checked and wear identification lanyards.
Risk assessments in place
Staff should be first aided trained.
How would a child care setting work in partnership with families, parents and guardians?
A professional two-way relationship should be built.
Daily diaries kept for babies.
Parents should have a central role in making decisions about their child. (Children act 1989)
How do childcare setting encourage children’s learning and development?
Activities should be stimulating and interesting for the child and suited to their developmental stage.
How can childcare setting value diversity?
Celebrate a range of festivals, such as Diwali, Christmas, Chinese new year.
Welcome signs in different languages.
How do childcare setting ensure equality of opportunities?
Meeting children’s individual needs. Eg their culture, religion, disability and diary requirements.
Staff shouldn’t have a fav child.
How do child care settings ensure that there’s anti-discriminatory practice?
Non-discriminatory language.
No racists or sexist comments- should be challenged.
How do child care setting maintain confidentiality?
Information is shared on a need to know basis.
Personal convos in a private room.
How do child care settings work with other professionals?
Needed to work with other professionals to support children. For example the school nurse or speech therapist.
Info should only be shared with written parental consent unless safeguarding.
How can informal support from family and friends be classed as an advocate?
They can help with daily personal tasks such as:
Shopping
Personal care
Cleaning the house
Preparing meals
What do SEAP do?
They are a charity who provide advocacy work for people who are in or trying to get into the health and social care sector.
What does mencap do?
Supports individuals who have learning disabilities.
What does Empower me do?
They are a voice for people with learning difficulties and mental health.
For example autism.
What does MacMillan cancer support do?
Give support for friends/ family to support them with cancer.
What does Mind do?
Raise awareness about mental health.
What does Age UK do?
Raise awareness about what’s available for older generations.
What does Headway do?
Support people with brain injuries/ damage.
What does discriminate practice involve?
Treating people unfairly in comparison to others. It can include verbal or physical abuse, or excluding someone.
What are the types of abuse?
Physical
Verbal
Psychological
Sexual
Neglect
What is disempowerment as an impact on individuals from abuse?
They feel a lack of control, and may feel unwanted or unimportant.
What is low self-esteem as an impact on individuals for abuse?
They feel worthless or helpless.
Won’t feel capable to try new things and achieve potential.
What is poor health and wellbeing as an impact on individuals for abuse?
Withdrawn
Isolated
Frightened
Anxiety
What is unfair treatment as an impact on individuals for abuse?
May not get the care or treatment they need so unable to manage daily life and achieve potential.
What are effects on mental health as an impact on individuals for abuse?
Depression
Anxiety
Self harming
Develop eating disorders
Aggression
What legislation do we need to know?
Care Act 2014
Health and Social Care Act 2012
The Equality Act 2010
Mental Capacity Act 2005
The Children Act 2004
The Data Protection Act 1998
What are the main points for the Care Act 2014?
This act relates to those being assessed or receiving social care.
Promote an individuals wellbeing when making a decision about an individual.
Continuity of care if an individual moves from one area to another.
What are the main points for the Health and Social Care act 2012?
Enables patients to have more control over the care they receive and those responsible for the patient have the freedom and power to commission care that meets local needs.
No decision about me is made without me.
What are the main points of the Equality Act 2010?
9 protected characteristics
-race
-age
-gender
-disability
-religion
-maternity and pregnancy
-marriage and civil partnership
-sex
-sexual orientation
What are the main points for the mental capacity Act 2005?
Not to assume capacity to making decisions.
Support individuals in making decisions.
Act in best interest.
What are the main points for the Children Act 2004?
Protect children at risk.
Needs of child are paramount.
Ensure child is safe and has a right to an advocate.
What are the main points for the Data Protection Act 1998?
Information should only be shared on a ‘need to know’ basis.
Data is only used for what it’s intended to.
What is the Care certificate 2014?
A set of standards that health and social care workers must follow everyday.
What is quality assurance?
External bodies are involved in inspecting and regulating the quality of health, social and child care.
What are our example of quality assurance companies?
Care quality commission (CQC)
Ofsted
Equality and Human rights commission (EHRC)
NICE
What do CQC do?
regulator of health and social care in England.
Ensure the quality and safety are met, and monitors them to see if they still meet these standards.
What do the CQC aren’t meeting the quality and safety standards?
Provide warning notices and fines.
What do ofsted do?
Inspects and regulates services that care for children and publishes a report to identify good practice and areas of improvement.
What does EHRC do?
Provides information to individuals so that they know their rights, and if been discriminated will support individual to take cases to court
What does NICE do?
Improves outcomes for individuals using the NHS and other public services.
Considers whether a treatment benefits patients and will help NHS meet its targets.
What are the impacts of legislations and national initiatives?
Empowerment
Creates accessible services
Clear guidelines for practitioners to follow
Raises standard of care
How many standards does the Care certificate have?
15
What are some examples of the 15 standards on the Care Certificate?
Understand your role
Privacy and dignity
Health and safety
What are the key aspects of best practice?
Being non-judgmental
Effective communication
Valuing diversity
mentoring, monitoring of staff
Active listening
What are example of discriminatory practice?
Prejudice
Inadequate care
Abuse and neglect
Breach of health and safety
How could management monitor standard of care being provided?
observations
feedback forms
analysis of number and types of complaints
What are benefits of providing staff with training?
Teaches them new skills
updates their knowledge
Other than training how can staff have the knowledge and skills that are needed for their job?
mentoring
workshops
meetings to discuss good/bad practice
What are the three ways of challenging discrimination?
at the time
after through procedures
long term pro-active campaigning
How would you challenge an individual about discrimination through procedures afterwards?
Show policy that the behaviour links to and discuss with senior manager.
How would you challenge an individual about discrimination through long term campaigns?
Regular training for staff on good practice and how to deal with discriminatory issue if observed.
What is whistleblowing?
A policy and procedure that protects a member of staff, enabling them to express their concerns about a setting without the fear of them loosing their job.
What are the key parts of the children and families act 2014 for SEND children?
Introduced EHC plans which gives a personal budget for children and are assessed in a holistic way.
Schools are also provided with more support for children with medical conditions in order to meet their needs. Allows children to have the choice to attend a mainstream school.
What does EHC stand for?
Education, health and care
What are the key parts of the children and families act 2014 for fostering and adoption?
There’s a streamlined adoption process, making it easier for adoption to occur.
Promotes ‘fostering for adoption’.
Adoptive parents have the same rights to leave and pay as birth parents.
What are the key parts to the Human Rights Act 1998?
Right to life
Right to protect privacy and family life
Right to liberty and security
Right to freedom from discrimination
Right to freedom of expression
Right to free of thought, conscience and religion.
What does right to liberty and security mean?
an individual cannot be deprived of their freedom unless they’ve committed a serious crime
What are the benefits of legislations?
Helps raise awareness of individuals needs
Gives people more rights and options
Increased access to services
Gives legal protection
What are the weaknesses of legislations?
Legislations alone don’t reduce discrimination as it still exists.
Discrimination can be hard to prove
Many people are still unaware of their rights.
