Unit 14

Question 1

Environmental psych

Answer 1

-environmental, behaviourism(social psych) ecopsychology (health psych)

Question 2

Industrial

Answer 2

recruit, retention, promotion

Question 3

Job analysis

Answer 3

Job description- tasks and roles
Job specifications- skills and aptitudes
Interview questions- measurement of skills
Job evaluation- recommending salary, value for labour and prestige

Question 4

Personal selection

Answer 4

• Candidate analysis (personality tests, integrity tests)
  -Work samples- best predictor of how an employee will perform
  -Bias in job interviews- structured v unstructured, body language, rapport, eye contact, discrimination

Question 5

Performance appraisals

Answer 5

evaluating and documenting how well an employee is carrying out his or her job
-performance measurement- job analysis, work demands
-dismissal and remediation- dealing with problem employees
-promotion and recognition- retaining good employees

Question 6

Organizational

Answer 6

how people behave at work

Question 7

Work culture

Answer 7

• social norms, social roles- harassment and intimidation, inclusivity, friendliness
  -effective communication
  -co-worker relationship
  -worker satisfaction

Question 8

Motivation

Answer 8

-policies and rules
-incentives
-intrinsic- autonomy, competence (flow), relatedness

Question 9

Motivations

Answer 9

Amotivation- not motivated
Controlled- using the incentive in a controlled way
Intrinsic motivation- do the job just cause they like it

Question 10

Worker efficiency- want to get the most out of the workers

Answer 10

Hawthorne effect- believed workers are more productive when being watched
When allowed down time- work more efficiently
Job strain- autonomy (individual responsibility/control)
Job burnout- fatigue, hostility, undervaluation

Question 11

Humanitarian work psychology

Answer 11

• tries to make workplaces more equitable
  -help marginalized demographics, understand professional norms, work acclimation

Question 12

Consumer

Answer 12

-marketing, advertising, sales
-brand personality and loyalty (purchasing patterns)
-color schemes- red/yellow- rush people blue- makes us feel loyal
-shopping exprience

Question 13

Pricing

Answer 13

Numbers- reducing form 50 to 49.99
End in odd number-feel like its less money
Remove the comma, fewer syllables, font contrast with salesm red font for men
Context- decoy pricing- low gaps betweens sales so you think its a deal, Instant markdown, larger discount, price per day

Question 14

Shopping experience

Answer 14

colourful entrance, calm music, store layout, good at the back

Question 15

Human factors

Answer 15

Occupational safety- attention, stress, hazards
Ergonomics- cubicles, glass, standing desks
Civic architecture- accessibility, hostile features
Driver safety- traffic lights, texting, fatigue

Question 16

Military psych

Answer 16

• strategy- combat and intelligence, counterinsurgency, human profiling, interrogation and spy work, recruitment and team morale

Question 17

Educational psychology

Answer 17

• anti-bullying programs
  -health management programs- water/vending machibes
  -special needs assessments
  -speech language pathology
  -guidance counselling

Question 18

Sport psychology

Answer 18

-motivation, confidence, performance- team dynamics, anxiety, music and preparation
-kinesiology and bodily movements- sleep and health