Understand the principles of leadership and teamwork Flashcards

1
Q

what are 2 types of leadership

A
  • transactional - requirements are agreed and rewards/penalties are understood
  • transformational - help people succeed in their own right
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2
Q

how should a PM lead through the early phase of a project lifecycle

A
  • influence stakeholders, create vision

- transactional style

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3
Q

how should a PM lead past the early phase of a project lifecycle

A
  • maintaining momentum responding to change

- transformational approach

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4
Q

what influences team members to follow a leader

A
  • level of motivation
  • ability
  • loyalties
  • priorities
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5
Q

what is Maslow’s hierarchy of needs

A

he describes various levels of motivational needs in terms of

  • physiological
  • safety
  • belongingness
  • esteem
  • self actualisation
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6
Q

How can a leader use Maslow’s hierarchy of needs

A
  • observe teams behaviour
  • understand the level in the hierarchy
  • look to help them achieve the next level above
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7
Q

what is Herzberg’s two-factor theory

A

people are influenced by two factors

  • motivation - achievement, growth
  • hygiene factors - salary, working conditions
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8
Q

how can leaders use Herzberg’s two-factor theory

A
  • teams need motivation

- they may come to work based on hygiene factors and not experience motivation

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9
Q

What is Douglas McGregor’s theory x and theory y

A

how managers perceive their teams and the resulting management style

  • theory x - not motivated, hate working
  • theory y - willing, self-motivated
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10
Q

how does Douglas McGregor’s theory x and theory y affect leadership

A
  • theory x - little delegation, control centralised

- theory y - team involved in decision making, seek responsibility

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11
Q

is leadership needed at all levels of a project

A

sponsor - sets vision and high level expectations

PM - provide direction and support to team

Team - share responsibilities and collaborate

all levels need to give a be receptive to feedback

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12
Q

what is situational leadership

A

when leaders adapt their style and approach to the needs of the team

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13
Q

what are the 4 leadership style changes between ‘control’ and ‘empower’

A
  • directing - address an issue
  • coaching - time for development
  • engaging
  • delegating - once team established
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14
Q

what two aspects affect situational leadership

A
  • criticality of situation - more directional

- skills and motivation - greater empowering

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15
Q

what does a leader need to consider situational leadership

A
  • good knowledge of teams skills
  • insight into motivation
  • situational awareness
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16
Q

what are the characteristics of a project team

A
  • temporary
  • transitory
  • formed to deliver outputs and outcomes
17
Q

what makes an effective team

A
  • complementary skills and behaviours

- committed to common objective and working method

18
Q

what are benefits of an effective team

A
  • improved quality of output
  • more effective communication
  • increased productivity
  • improved motivation
  • greater innovation and problem solving
19
Q

what factors impact leadership of virtual teams

A
  • more difficult to build relationships and trust
  • harder to detect signs of conflict
  • harder for team to gel - lack of informal conversations
  • quality of technology
  • availability to the team
20
Q

what are the 5 s of the Tuckman model

A

Forming - first contact with each other
Storming - personalities affect interaction
Norming - cooperative if conflicts resolved
Performing - delivering targeted performance
Adjourning - preparing for end of team / start of new

21
Q

What are Belbin’s 9 social roles

A

Action - shaper / completer finisher / implementer

Social - team worker / resource investigator / co-ordinator

Thinking - plant / monitor evaluator / specialist