UM 10 Continuous Improvement

Question 1

Continuous Improvement Defined:

Answer 1

The strategic, never-ending incremental refinement of the way er preform tasks.

Question 2

Three Levels of Priorities

Answer 2

“Just Do It” (quick fix) Rapid Improvement Event (last about a week) High value Initiative (typically requires 4-6 months to define & implement)

Question 3

2 System Approaches to Decision Making

Answer 3

SYSTEM 1-Reactive Thinking SYSTEM 2-Reflective Thinking

Question 4

OODA LOOP

Answer 4

Can be done w/ one person, Observe, Orient, Decide, Act

Question 5

8 Step Problem Solving Process

Answer 5

(done w/ a team)

1. Clarify & validate the problems
2. Break down the problem identify performance gaps
3. Set improvement target
4. Determine root cause
5. Develop counter measures
6. See counter measures through
7. Confirm results & process
8. Standardize successful process

Question 6

D.O.W.N. T.I.M.E.

Answer 6

D-efects
O-ver production
W-aiting
N-on standard over processing

T-ransportaton
I-ntellect
M-otion
E-excess inventory