UM 04 Leader Influence Flashcards
Leadership requires 3 General Skills “DACing”
Diagnose, Adapt, Communicate
DIAGNOSING:
SITUATION= Mission (meetings, standards, mission being completed, passing inspections)
PEOPLE (morale, training, esprit de corps, discipline)
ENVIRONMENT (resources & structure)
ADAPTING
Adapts leadership style & approach (authoritarian, country club, impoverished, team leader)
COMMUNICATE
Listening, explaining, written, questioning, verbal, non verbals
Authoritarian Leadership Style
Task oriented, strong on schedules,expects people to do what they are told, keep creativity to yourself (difficult for subordinates to develop)
Country Club Leadership Style
Uses mostly reward power to maintain discipline, incapable of employing the more punitive coercive, and legitimate powers
Impoverished Leadership Style
“delegate and disappear” management style. Not committed to task, allows team to do whatever it wants
Team Leader Leadership Style
Leads by positive example, fosters a team environment, manger can reach highest potential. Encourages team to reach goals effectively as possible, works to strengthen bonds
Self Efficacy & Locas of Control
The amount of control people feel they have in preforming a particular task
Types of POSITION POWER
Coercive, Connection, Reward, Legitimate
Types of PERSONAL POWER
Referent, Information, Expert
Coercive Power:
Deals with leader’s ability to provide punishment or consequences for not performing.
Connection Power:
Leader’s association with people of influence in/out of organization.
Reward Power:
Ability to praise and give rewards
Legitimate Power:
(rank doesn’t matter) title, role or position within organization.
Referent Power;
Based largely on leader’s personal traits, seen as likable, charismatic, inspire trust and confidence.
Information Power:
Based on access to data and information that is important to others.
Subject Matter Expert (SME)
Ability to influence through education, experience and job knowledge.
Hygiene Factors:
Can motivate/demotivate (flickering of lights, room temp, etc)
Hierarchy Theory
Basic needs have to be met
X & Y Theory
People who need to be prompted
McClelland’s Motivational Profile Theory:
3 Parts: Achievement, Power & Affiliation
Contemporary Motivation
3 Phase Approach:
Membership level
Performance level
Involvement level
System Level Rewards:
get rewards for doing the “minimum” Examples: Leave every month, base pay, medical, dental, housing
Performance Level Rewards:
Quarterly awards, time off pat on back (these are types of supervisory level rewards)
Involvement Level Rewards:
If you find the job you love..you’ll never work a day in your life, internal motivation, self motivated
