UB - External Factors Flashcards

1
Q

What are external factors (PESTEC) ?

A

Political
Economic
Social
Techological
Enviromental
Competitive

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2
Q

What is involved in the POLITICAL factors in external factors ?

A

Involves decisions and laws the government make:
1. Tax
2. Laws
3. Political Stability
4. Planning Permission

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3
Q

What is involved in the ECONOMIC factor in the external factor ?

A

Recessions
Unemployment
Intrest Rates
Exchange Rates

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4
Q

What is involved in the SOCIAL factor in the external factor ?

A

Social influences are concerned with changing opinions, values and beliefs. these affects habits and spending of customers:
Demographics
Lifestyles
Taste and Trends

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5
Q

What is involved in the TECHOLOGICAL factor in external factor ?

A

The way new development in practise and equipment affects a business:
Research & development
Automation
E-Commerce
ICT

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6
Q

What is involved in the ENVIROMENTAL factor in the external factor ?

A

Climate Change
Weather
Increasing use of recycling
Decrease in pollution

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7
Q

What is involved in the COMPETITIVE factor in the External factor ?

A

A competitor is another business who offer the same or simular product or service :

May:
Lower prices
Locate near you
Offer better qualities

May respond with:
Lowering prices
open for longer
Promotions
New loaction

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