People - Training

Question 1

What are benefits of having well trained staff ?

Answer 1

1. helps new staff settle into the organisation
2. Improves employees’ productivity
3. Create a multi-skilled, flexible workforce
4. Increase the levels of job satisfaction and motivation of the employees
5. Increase employees chances of promotion

Question 2

What is included in induction training ?

Answer 2

1. A tour of the business
2. meeting the team
3. health and safety information
4. relevant information perhaps given in a manual

Question 3

What is induction training ?

Answer 3

New employees are given an introduction to the business when they start the job

Question 4

What is an advantage of induction training ?

Answer 4

• It shows the employees that the business is interested in them
• helps new employees feel at ease in the business
• improve the productivity of new employees as they know where to access resources and know who to ask for help

Question 5

What is the disadvantages of induction training ?

Answer 5

• It can be overwhelming for the new employees
• it can be expensive to create resources required for the training
• it can be time consuming for more experienced staff around

Question 6

What is the definition of on-the-job training ?

Answer 6

When training takes place with in the business that the employees work for

Question 7

What are the advantages of on-the-job training ?

Answer 7

• Training is specific to the company needs
• Work is not interrupted by staff attending training
• May be cheaper as internal does not need to be paid for

Question 8

What are the disadvantages of on-the-job training ?

Answer 8

• The quality of training may not be as good as not carried out by an expert
• Employees might pick up bad habits from other workers
• Concentration may be poor due to work interruption

Question 9

What are examples of on-the-job training ?

Answer 9

Work shadowing - involves a new member of staff
observing an experienced member
of staff for a period of time
Apprenticeships - The apprentice trains in the
workplace for part of the week, as
well as off-the-job training
Coaching - Trainer takes the trainee through a task
step by step, and is on hand to help
Job Rotation - Trainee learns a task in different
departments and can learn multiple
tasks

Question 10

What is the definition of off-the-job training ?

Answer 10

Training away from the organisation usually carried out by experts

Question 11

What are the advantages of off-the-job training ?

Answer 11

• Usually higher quality of training as it is usually delivered by experts
• Employees have a higher level of concentration as less interruptions
• Provides the opportunity for employees to network with those from other organisation

Question 12

What are the disadvantages of off-the-job training ?

Answer 12

• Cost of an external training course may be high
• productivity decreases due to time being spent away from the place of work
• Employees may learn skills that are not relevant to the business

Question 12

What are examples of off-the-job training ?

Answer 12

College + university - Employees attend a facility that
may gain them an external
qualification
Distant learning - An employee is given resources to
work on their own, usually at home
Workshops or tutorials - Employees attend events
Organised by specialists
venues or a conference
facilities