People - Motivating & Retaining Flashcards
What are the benefits of having motivated staff ?
- Better Quality
- Increase productivity
- More pride in work
- Better company reputation
What are examples of financial incentives ?
TIME RATE - employees are paid for the exact time that they work for
COMMISSION - employees are paid a percentage of the value of their sales
PEICE RATE - employees are paid per item they produce
BONUS - employees are paid an additional amount on top of their basic salary for achieving the target set by the organisation
OVER TIME - employees are paid extra money for every hour they work over their contract hours
SALARY - a fixed amount of money paid to an employee each year, usually in 12 equal instalments
What are examples of non-financial incentives ?
- offering flexible working practices
- providing promotion opportunities
- praising people for a job well done
- providing training
- conducting appraisals
- providing social events
- fringe benefits
What are industrial actions ?
sit in
overtime ban
work to rule
go slow
strike
What is a sit in ?
Employees occupy their workplace in order to prevent any work from taking place. They go to work but don’t work
What is an overtime ban ?
Employees will only work their contract hours and refuse to work overtime
What is work to rule ?
Employees will only carry out the duties that are specifically listed in their contact of employment
What is a Go slow ?
Employees will complete all their duties, but at a slower pace
What is a strike ?
Employees refuse to go to work. They will stand at the entrance to the organisation with banners to demonstrate against the organisation
What is the impact on the employees in industrial action ?
- Relations between the employee and the employers can be damaged
- Can lead to stress and worry for employees
- No pay is received for taking part in industrial action
What is the impact on the employers in industrial action ?
- Production can stop or be slower, and this might give the business a bad reputation
- Customers might be lost to competitors
- The image and reputation of the business might be damaged
How can industrial action be avoided ?
- consulting with employees
- appraisal system
- employees contract
What is trade union ?
Trade unions are organisations that employees can join to enable them to have a collective voice
