Troubleshooting Storage Devices Flashcards
OBJ 5.3: Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays
What are the types of boot issues?
- SSD/Hard drive
- Removable media
- Network
- Master Boot Record (MBR)
- GUID Partition Table (GPT)
- Bootable device not found
- Operating system not found
- Invalid drive specification
Each type represents a different potential cause of boot failures in computer systems.
What is the Master Boot Record (MBR)?
Legacy method of providing boot information
MBR is a critical data structure located at the beginning of a storage device that contains information about how the partitions are organized.
How does Windows typically handle partitions?
Single partition
Windows systems usually operate with a single partition approach for the operating system.
How does Linux typically handle partitions?
Multiple partitions
Linux systems often utilize multiple partitions for better organization and management.
What is Boot Configuration Data (BCD)?
Windows boot management data structure
BCD contains boot configuration parameters and controls how the operating system is started.
What are GRUB and LILO?
Boot loaders used in Linux
GRUB (GRand Unified Bootloader) and LILO (LInux LOader) are popular boot loaders that help load Linux operating systems.
What is the GUID Partition Table (GPT)?
Specialized boot scheme with modern advantages
GPT is a more recent standard for partitioning disks, allowing for larger drives and more partitions than MBR.
What indicates a problem with MBR or GPT?
- Inability to find a bootable device
- Operating system not found
- Invalid drive specification
These problems can arise due to misconfigurations or failures in the boot process.
What should be checked if the internal storage device is not working properly?
Look, listen, and feel
Physical inspection can reveal issues like unusual noises or lack of activity from the device.
What are the characteristics of a Hard Disk Drive (HDD)?
- Older storage devices
- Spin and move the read/write head
- Low-cost
- Slower speed
HDDs are traditional mechanical storage devices that rely on spinning platters.
What are the characteristics of a Solid-State Device (SSD)?
- Non-volatile memory
- High cost
- Less storage
- Faster speed
SSDs use flash memory to store data, allowing for quicker access times compared to HDDs.
What are signs of a hard disk drive mechanical problem?
- Clicking sounds
- Grinding noises
- Light not blinking during read or write
These signs can indicate serious issues with the HDD’s mechanical components.
What is a sector in the context of hard drives?
Allows reading and writing on the hard drive
A sector is the smallest unit of data storage on a hard drive, typically consisting of 512 bytes.
What is the purpose of disk management tools?
To see if the device is detected
Disk management tools help diagnose and manage storage devices and their partitions.
What does SMART stand for?
Self-Monitoring, Analysis, and Reporting Technology
SMART is a monitoring system for hard drives that detects and reports on various indicators of reliability.
What does SMART monitor?
- Read Error Rate
- Spin-Up Time
- Reallocated Sector Count
- Seek Error Rate
- Power-On Hours
- Temperature
These parameters help determine the health and performance of a storage device.
How does IOPS relate to hard disk drives and solid-state devices?
A hard disk drive has a lower IOPS than a solid-state device
IOPS (Input/Output Operations Per Second) is a performance measurement of storage devices.
What is the effect of fragmentation on disk performance?
Causes slower read and write times
Fragmentation occurs when files are broken into pieces and stored in non-contiguous spaces, making access slower.
What does RAID protect against?
Risk of data loss
RAID (Redundant Array of Independent Disks) helps safeguard data by storing it across multiple disks.
What happens if a RAID loses a disk?
Continues to operate but at a slower speed
RAID configurations are designed to tolerate single disk failures without losing data.
What should be done in the event of a full RAID failure?
- Restore from backup
- Reconfigure
- Rebuild using new disks
Full RAID failures require complete restoration and reconfiguration to recover data and functionality.