Troubleshooting Storage Devices Flashcards

OBJ 5.3: Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays

1
Q

What are the types of boot issues?

A
  • SSD/Hard drive
  • Removable media
  • Network
  • Master Boot Record (MBR)
  • GUID Partition Table (GPT)
  • Bootable device not found
  • Operating system not found
  • Invalid drive specification

Each type represents a different potential cause of boot failures in computer systems.

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2
Q

What is the Master Boot Record (MBR)?

A

Legacy method of providing boot information

MBR is a critical data structure located at the beginning of a storage device that contains information about how the partitions are organized.

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3
Q

How does Windows typically handle partitions?

A

Single partition

Windows systems usually operate with a single partition approach for the operating system.

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4
Q

How does Linux typically handle partitions?

A

Multiple partitions

Linux systems often utilize multiple partitions for better organization and management.

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5
Q

What is Boot Configuration Data (BCD)?

A

Windows boot management data structure

BCD contains boot configuration parameters and controls how the operating system is started.

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6
Q

What are GRUB and LILO?

A

Boot loaders used in Linux

GRUB (GRand Unified Bootloader) and LILO (LInux LOader) are popular boot loaders that help load Linux operating systems.

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7
Q

What is the GUID Partition Table (GPT)?

A

Specialized boot scheme with modern advantages

GPT is a more recent standard for partitioning disks, allowing for larger drives and more partitions than MBR.

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8
Q

What indicates a problem with MBR or GPT?

A
  • Inability to find a bootable device
  • Operating system not found
  • Invalid drive specification

These problems can arise due to misconfigurations or failures in the boot process.

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9
Q

What should be checked if the internal storage device is not working properly?

A

Look, listen, and feel

Physical inspection can reveal issues like unusual noises or lack of activity from the device.

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10
Q

What are the characteristics of a Hard Disk Drive (HDD)?

A
  • Older storage devices
  • Spin and move the read/write head
  • Low-cost
  • Slower speed

HDDs are traditional mechanical storage devices that rely on spinning platters.

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11
Q

What are the characteristics of a Solid-State Device (SSD)?

A
  • Non-volatile memory
  • High cost
  • Less storage
  • Faster speed

SSDs use flash memory to store data, allowing for quicker access times compared to HDDs.

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12
Q

What are signs of a hard disk drive mechanical problem?

A
  • Clicking sounds
  • Grinding noises
  • Light not blinking during read or write

These signs can indicate serious issues with the HDD’s mechanical components.

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13
Q

What is a sector in the context of hard drives?

A

Allows reading and writing on the hard drive

A sector is the smallest unit of data storage on a hard drive, typically consisting of 512 bytes.

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14
Q

What is the purpose of disk management tools?

A

To see if the device is detected

Disk management tools help diagnose and manage storage devices and their partitions.

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15
Q

What does SMART stand for?

A

Self-Monitoring, Analysis, and Reporting Technology

SMART is a monitoring system for hard drives that detects and reports on various indicators of reliability.

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16
Q

What does SMART monitor?

A
  • Read Error Rate
  • Spin-Up Time
  • Reallocated Sector Count
  • Seek Error Rate
  • Power-On Hours
  • Temperature

These parameters help determine the health and performance of a storage device.

17
Q

How does IOPS relate to hard disk drives and solid-state devices?

A

A hard disk drive has a lower IOPS than a solid-state device

IOPS (Input/Output Operations Per Second) is a performance measurement of storage devices.

18
Q

What is the effect of fragmentation on disk performance?

A

Causes slower read and write times

Fragmentation occurs when files are broken into pieces and stored in non-contiguous spaces, making access slower.

19
Q

What does RAID protect against?

A

Risk of data loss

RAID (Redundant Array of Independent Disks) helps safeguard data by storing it across multiple disks.

20
Q

What happens if a RAID loses a disk?

A

Continues to operate but at a slower speed

RAID configurations are designed to tolerate single disk failures without losing data.

21
Q

What should be done in the event of a full RAID failure?

A
  • Restore from backup
  • Reconfigure
  • Rebuild using new disks

Full RAID failures require complete restoration and reconfiguration to recover data and functionality.