Troubleshooting Flashcards
What might be wrong with each beeping pattern?
- Steady, short beeps
- Long continuous beep tone
- One long beep, 2 short beeps
- Power supply may be bad
- Memory failure
- Video card failure
What would be the best choice for improving read and write times to a spinning hard drive?
Running Disk Defrag
What’s a distended capacitor?
A dying or bad capacitor.
For Windows XP to start loading the main operating system, which critical system files must reside in the root directory of the C: drive?
What must boot.ini do?
ntldr,
ntdetect. com
boot. ini
boot. ini must point to the Windows boot files.
What are the error messages called in Windows XP when the critical system boot files aren’t loaded correctly?
Missing NTLDR
Missing Boot.ini
What does bootrec /fixboot do?
Rebuilds the boot sector for the active system partition
What does bootrec /fixmbr do?
Rebuilds the master boot record for the system partition
What does bootrec /scanos do?
Looks for Windows installations not currently in the BCD store and shows you the results without doing anything
What does bootrec /rebuildmbr do?
Looks for Windows installations not currently in the BCD store and gives you the choice to add them to the BCD store
What’s a major reason you might see a BSOD
Device driver problems
How do you replace the registry in the case of a corrupted registry during boot?
Run the Windows installation media to access WindowsRE, and get to the command prompt shell. Run the reg command to get a reg prompt. Copy the backup files to the location of the main files.
How do you run the System File Checker, and what does it do?
sfc /scannow
Use it to check and replace a number of critical files, including the ever important DLL cache
What does Action Center do?
Reproduces information from other utilities, it makes finding problems quick and easy. Combined with quick links to most of the utilities you’ll need
What is .net?
An extension to the Windows operating system that includes support for a number of features, particularly powerful interface tools and flexible database access
Scott’s Windows 8.1 computer isn’t performing as well as it once did. What option can he use to reset his system without deleting any personal files or changing any settings?
Refresh your computer
