Portable Computing / Mobile Devices

Question 1

What are the features called that enable power saving options in portables?

Answer 1

System management mode (SMM)

Question 2

What is the four-step disassembly process

Answer 2

Document and label cable and screw locations. Organize parts.
Refer to the manufacturer’s resources.
Use appropriate hand tools.

Question 3

What’s a side effect of dimming some lower end LED monitors?

Answer 3

Flickering.

Question 4

What information do you need to connect an Android-based tablet to an IMAP account

Answer 4

User name, password, sending and receiving server addresses

Question 5

Which of the following would be a legitimate reason a mobile device is running slowly?

Answer 5

Lack of storage space

Question 6

Patty has both Gmail and a traditional (SMTP/POP3) e-mail account. She wants to consolidate the traditional account into her Gmail account. Where does she do this?

Answer 6

1. In the mobile device’s connection settings

2. In the traditional e-mail server’s settings

Question 7

Pamela decides to add a traditional e-mail app to get her e-mail. Which of the following will she need to configure the app?

Answer 7

A traditional e-mail app would need the name of the SMTP server and the name of either the IMAP or POP3 e-mail server.

Question 8

Jailbreaking an iPhone gives access to:

Answer 8

Jailbreaking is unique to iOS to provide access to the root account.

Question 9

You are an IT Support Technician for a large office building. A user is complaining their laptop often does not charge or stops charging if they move it. What is most likely the issue?

Answer 9

Laptop’s AC jack