Transition form dual-process to dynamic coordination-based

Question 1

What is the tropical depression metaphor for diverse teams?

Answer 1

Diverse teams are like tropical depressions which may spiral into a hurricane or diffuse into a rainstorm that later gives way to the sun, depending on the environment in which it occurs

Question 2

What is deep level and surface level diversity?

Answer 2

Deep level: The difference in information advantages of individuals

Surface level: Differences which are easily visible

Question 3

What is the categorization process?

Answer 3

Decreased communication and more conflicts that arise from categorization from noticeable demographic differences

Question 4

What are two methods to balance the challenges from diverse teams?

Answer 4

1. Finding moderators that help minimize social categorization
2. Identify the benefits and costs associated with different types of diversity and balance them

Question 5

What are three criticism of the two methods to balance diversity?

Answer 5

1. Belief that social categorization can be avoided
2. The negative impact of categorization is relatively unclear
3. Deep and surface level diversity tend to co-vary significantly

Question 6

What can the dynamic perspective reveal?

Answer 6

1. Expose new relationships between constructs and outcomes
2. Increase our understanding of existing customers
3. Revealing new constructs

Question 7

What are three key insights form the dynamic perspective?

Answer 7

1. In the short term, teams are inclined to use divers information but are less effective at integrating them
2. Interpersonal problems tend to arise in the medium-long term
3. Surface level differences can add group processes and aid to integrate informational resources as it triggers coordination attempts

Question 8

What is the problem with coordination neglect?

Answer 8

Members can wrongly attribute it to interpersonal issues and can cause interpersonal problems in the long term