Training and Development

Question 1

Learning about the employee benefits, packages, personnel policies, and structure of the company

Answer 1

Employee Orientation

Question 2

It is the act of receiving applications/resumes, interviewing candidates

Answer 2

Selection

Question 3

Goals of a firm’s employee orientation program

Answer 3

Making new employees feel part of the team, helping new employees become socialized into the firm, teaching new employees about the firm’s history and strategies

Question 4

The method used to give new or present employees the skills they need to perform their jobs

Answer 4

Training

Question 5

It includes introducing new employees to organization, culture, policies, procedures, and job

Answer 5

Orientation

Question 6

It identifies the training employees will need to fill future jobs; identifies critical skills required, strengths and weaknesses

Answer 6

Strategic training needs analysis

Question 7

It is the evaluation of how businesses/individual performed over time

Answer 7

Performance Analysis

Question 8

ADDIE training process

Answer 8

A- analysis (needs, requirements, task)
D- Design (learning objectives, delivery format)
D- Develop (prototype, develop course materials)
I- Implement (training implementation)
E- Evaluate (awareness, behavior, results)

Question 9

How to provide training for subordinates and motivate them to attend the training session>

Answer 9

Use as many visual aids as possible, provide an overview of the material to be covered, give information in logical, meaningful section

Question 10

The methods to identify training needs for new employees

Answer 10

Analyzing job descriptions, reviewing performance standards, questioning current job holders

Question 11

True/False: Training sessions should be half-day or three-fourths day in length rather than a full day

Answer 11

True

Question 12

Moving to various jobs each jobs, assigned to complete a management trainee program, assigned to different rules/department within an organization

Answer 12

Job rotation

Question 13

Trained by a superior to take over their role in the future

Answer 13

Understudy

Question 14

Known as ‘horizontal loading’, adding tasks to an employee’s job with similar level

Answer 14

Job expansion

Question 15

Unstructured, self-directed way to share knowledge in workplace

Answer 15

Informal learning

Question 16

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training

Answer 16

Apprenticeship training