Training Flashcards
What is training?
The process of increasing the knowledge and skills of the workforce to enable them to perform their jobs effectively
What is training required to do?
Support new employees (“induction training”)
Improve productivity
Increase marketing effectiveness
Support higher standards of customer service and production quality
Introduction of new technology, systems or other change
Address changes in legislation
Support employee progression and promotion
What benefits will effective training achieve?
Higher quality
Better productivity
Improved motivation - through greater empowerment
More flexibility through better skills
Less supervision required (cost saving in supervision)
Better recruitment and employee retention
Easier to implement change in the business
Motivational tool to increase the morale of their workforce.
What are the advantages of on the job training?
Generally most cost-effective
Employees are actually productive
Opportunity to learn whilst doing
Training alongside real colleagues
What are the disadvantages of on the job training?
Quality depends on ability of trainer and time available
Bad habits might be passed on
Learning environment may not be conducive
Potential disruption to production
What is off the job training?
Occurs when employees are taken away from their place of work to be trained.
What are the advantages of off-the-job training?
A wider range of skills or qualifications can be obtained
Can learn from outside specialists or experts
Employees can be more confident when starting job
What are the disadvantages of off-the-job training?
More expensive – e.g. transport and accommodation
Lost working time and potential output from employee
New employees may still need some induction training
Employees now have new skills/qualifications and may leave for better jobs
What is induction training and what is it used to do?
- Important as enables a new recruit to become productive as quickly as possible.
- Can avoid costly mistakes by recruits not knowing the procedures or techniques of their new jobs.
- The length of induction training will vary from job to job and will depend on the complexity of the job, the size of the business and the level or position of the job within the business.
- Used to help the employees settle into the organisation & their new role- for recent employees.
- Those who have possibly been there a while may also need it to develop their skills.
